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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,229 reviews
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Melinda C.'s profile image
Melinda C. 
on Birdeye

2 years ago

Everything went so well. Nick the loan officer was extremely thorough and super helpful . Every question was addressed in a timely manner. Thanks for a great experience. 

Margaret H.'s profile image
Margaret H. 
on Birdeye

2 years ago

I'm now on my second mortgage with PennyMac and should I ever need another mortgage it will be from PennyMac. Best, easiest, customer oriented mortgage company I've dealt with. 

Juana T.'s profile image
Juana T. 
on Birdeye

2 years ago

I was disappointed no one explained the consolidation payout process to me. I had to call several times to get an update on that portion of the deal after the closing was complete. Everyone thing was smooth until now. I pay my bills on line for most part. So, have to track down creditors address, go post and get post and mail check to each is a pain. I would opted for the cash if I knew it entailed all this work. I was under the impression that the when I gave the direct deposit info everything we would deposited. So, I'm h... read more

William Bartholomew J.'s profile image
William Bartholomew J. 
on Birdeye

2 years ago

It took way too long, too many documents were requested more than once, we aren't very familiar with all the electronic ways of sending information, uploading, scanning (Then finding the scan on our computer), forwarding information, our best way to do that is by FAX or MAIL (USPS, FEDEX, UPS, ETC.) and too many times the Fax wouldn't go through, we don't know if the problem was on our end, or your end. We received 10, Payoff Demand Statements, Jan. one, Feb. three, Mar. Two, Apr. one, Jun. three, and never got our question... read more

Andre K.'s profile image
Andre K. 
on Birdeye

2 years ago

Brandy was extremely helpful 

Laura U.'s profile image
Laura U. 
on Birdeye

2 years ago

Everything went smoothly I have no complaints. 

William V.'s profile image
William V. 
on Birdeye

2 years ago

No. No 

JOSHUA C.'s profile image
JOSHUA C. 
on Birdeye

2 years ago

Everything went smoothly, great communication, and friendly service 

Marcus G.'s profile image
Marcus G. 
on Birdeye

2 years ago

Pennymac was great to work with. Ashton did a great job communicating and making sure my loan closed on time. I will recommend Pennymac to all my friends and family. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,229 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.