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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm now on my second mortgage with PennyMac and should I ever need another mortgage it will be from PennyMac. Best, easiest, customer oriented mortgage company I've dealt with.
I was disappointed no one explained the consolidation payout process to me. I had to call several times to get an update on that portion of the deal after the closing was complete. Everyone thing was smooth until now. I pay my bills on line for most part. So, have to track down creditors address, go post and get post and mail check to each is a pain. I would opted for the cash if I knew it entailed all this work. I was under the impression that the when I gave the direct deposit info everything we would deposited. So, I'm h... read more
It took way too long, too many documents were requested more than once, we aren't very familiar with all the electronic ways of sending information, uploading, scanning (Then finding the scan on our computer), forwarding information, our best way to do that is by FAX or MAIL (USPS, FEDEX, UPS, ETC.) and too many times the Fax wouldn't go through, we don't know if the problem was on our end, or your end. We received 10, Payoff Demand Statements, Jan. one, Feb. three, Mar. Two, Apr. one, Jun. three, and never got our question... read more
Easy and fast process
Everything went smoothly I have no complaints.
No. No
Everything went smoothly, great communication, and friendly service
Pennymac was great to work with. Ashton did a great job communicating and making sure my loan closed on time. I will recommend Pennymac to all my friends and family.
Customer service timing was great every thing was so perfectional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,214 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Friday at 6:00 a.m.