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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,248 reviews
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William Boyden I.'s profile image
William Boyden I. 
3 years ago

Darcel was absolutely amazing! She made me feel like she was with me every step of the process.. She called me it felt like when I thought I needed to call her.. just to let me know everything was going smoothly!!! She is appreciated!! 

Bethany P.'s profile image
Bethany P. 
3 years ago

Timely responses, clear updates on documents throughout the process. Transparency where other lenders tried to just get me to take their word for it - I liked the ease of getting updated estimates while I was shopping and ease of approval with the pre-work that I did. 

Chris P.'s profile image
Chris P. 
3 years ago

Has a smooth experience. 

PATRICIA A.'s profile image
PATRICIA A. 
3 years ago

Went quick and smooth 

Bonita C.'s profile image
Bonita C. 
3 years ago

I loved the communication with Mr Wilson 

Janice B.'s profile image
Janice B. 
3 years ago

My experience with PennyMac was great. They walked me through each step. 

Brian R.'s profile image
Brian R. 
3 years ago

Ashton asked for the same documents several times and was not familiar with the terms discussed with Daniel. Every time we spoke I would have to explain everything again, and the constant inability to handle the loan properly lead to her manager getting involved and we nearly quit dealing with Ashton all together. The customer service she provided was unacceptable. 

Dallas S.'s profile image
Dallas S. 
3 years ago

Samijo was great, and kept us informed with regular updates! 

Jeremi W.'s profile image
Jeremi W. 
3 years ago

Great experience. Always prompt and friendly, no question went unanswered even when I had some tediously detailed questions. This is my 3rd home loan with PM and I've had a good experience, start to finish, each time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,248 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.