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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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ALAN S.'s profile image
ALAN S. 
4 years ago

Darrel made this process incredibly smooth. Stayed in constant communication with my wife and I. Really professional and clear instructions would highly recommend Pennymac loan services. 

Corey L.'s profile image
Corey L. 
4 years ago

Easy to deal with. 

Mackenzie L.'s profile image
Mackenzie L. 
4 years ago

Brandy was great...we closed on time and the process was easy! 

Sara R.'s profile image
Sara R. 
4 years ago

Thank you for all of your help 

Jessica K.'s profile image
Jessica K. 
4 years ago

Great job Brandy!!! 

Donna M.'s profile image
Donna M. 
4 years ago

All my dealings with Penny Mac have been professional and accurate. Their employees take care to answer questions to my satisfaction. 

John L.'s profile image
John L. 
4 years ago

The person I was originally dealing with never told me about the points being charged, I would have liked to see my options to evaluate if it was worth paying points for lower interest rate. By the time I found out about the points being charged interest rates had rose sharply. My loan sat on final reviewer desk fora month, because at one time there was a mobile home on property, that had been removed. The title company never corrected the message they sent to Penny Mac even though I contacted title company 30 days earlier ... read more

Ryan E.'s profile image
Ryan E. 
4 years ago

It was a great experience. 

NINA H.'s profile image
NINA H. 
4 years ago

Even though the process took longer then expected. Candice Williams communication skills and her ability to emphasize with my frustration regarding the extremely long process made my experience please. As we all know when things don’t go as planned, the fact that an unexpected set back occurred is not what a customer remember, it’s how the company representative assist in the recovery. Ms. Williams kindness and her ability to keep me informed is what I will remember and what will keep me as a happy customer. And a cust... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.