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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,215 reviews
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CATHERINE G.'s profile image
CATHERINE G. 
on Birdeye

2 years ago

Friendly and accurate service. 

Todd B.'s profile image
Todd B. 
on Birdeye

2 years ago

Darcel consistently took my calls or called me back in a timely fashion. She was a professional throughout the process and I felt that she advocated for me in regards to keeping the process moving forward with the underwriter. 

GABRIELE S.'s profile image
GABRIELE S. 
on Birdeye

2 years ago

The only thing was the original quote (closing ) was 1/2 than what it turned out to be and I still had to make a payment ( I was told not to ) BUT THE payoff was not made in time. It took another week so I was out 3k (1700 closing and 1300 payment ) by the time it was all said and done vs the the closing was originally only 800. 

Julieth S.'s profile image
Julieth S. 
on Birdeye

2 years ago

Knowledgeable and professional service from beginning to end. 

Leron L.'s profile image
Leron L. 
on Birdeye

2 years ago

Clear communication and accuracy regarding loan documents. Timely communication, as there were multiple instances when I was told I would receive a returned call which did not occur. 

RUBY P.'s profile image
RUBY P. 
on Birdeye

2 years ago

Calls were returned in a timely manner. 

Maria R.'s profile image
Maria R. 
on Birdeye

2 years ago

Ms. Darcel Thomas did an excellent job of keeping me informed of the steps needed to be taken. She thoroughly answered my questions in an expedicious manner. 

Adnan A.'s profile image
Adnan A. 
on Birdeye

2 years ago

The whole experience from Gabrielle to Amanda was amazing. They were a pleasure to work with and made it all too easy and pleasant! 

Edwin C.'s profile image
Edwin C. 
on Birdeye

2 years ago

All was great. Quick and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,215 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.