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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,229 reviews
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BRITTANY M.'s profile image
BRITTANY M. 
on Birdeye

2 years ago

Thank you to Brandy who literally went through this process with me. She was so understanding and never gave up.. I appreciate her so much! 

Jessie M.'s profile image
Jessie M. 
on Birdeye

2 years ago

Not asking for the same pay stubs multiple times. Waiting till the end of the process to tell me its showing I'm on leave from my job but yet you had all my paystubs showing that made no since. 

Martin S.'s profile image
Martin S. 
on Birdeye

2 years ago

Everything went great 

Anna D.'s profile image
Anna D. 
on Birdeye

2 years ago

Excellent service 

Bradley B.'s profile image
Bradley B. 
on Birdeye

2 years ago

My experience was great. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

2 years ago

My agent moved fast and called me occasionally with updates which was good. I prefer that the team calls me rather than me calling and having to be placed on hold. I also wish their was communications between the teams. My refinance was delayed due to my mortgage payment with pennymac was late, and I had to go make calls to inquire on why my automated mortgage payments were canceled. Apparently the pennymac refinance team and the pennymac mortgage team don't communicate with each other therefore I had to go and make the call... read more

Debbie H.'s profile image
Debbie H. 
on Birdeye

2 years ago

I think I have to give a "Shout out" to the loan originator "Christa" who follow-up with Anna from beginning to end to ensure it all went smoothly. 

Barbara D.'s profile image
Barbara D. 
on Birdeye

2 years ago

Penny Mac had this loan over 10 years therefor it should not have taken 3 attempts to refinance this loan …. 

Samantha T.'s profile image
Samantha T. 
on Birdeye

2 years ago

Whole process went very smooth and communication was great. No delays in closing which was a relief 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,229 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.