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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you to Brandy who literally went through this process with me. She was so understanding and never gave up.. I appreciate her so much!
Everything went great
My experience was great.
My agent moved fast and called me occasionally with updates which was good. I prefer that the team calls me rather than me calling and having to be placed on hold. I also wish their was communications between the teams. My refinance was delayed due to my mortgage payment with pennymac was late, and I had to go make calls to inquire on why my automated mortgage payments were canceled. Apparently the pennymac refinance team and the pennymac mortgage team don't communicate with each other therefore I had to go and make the call... read more
I think I have to give a "Shout out" to the loan originator "Christa" who follow-up with Anna from beginning to end to ensure it all went smoothly.
Penny Mac had this loan over 10 years therefor it should not have taken 3 attempts to refinance this loan ….
The entire process was fair and accurate.
Marcia was helpful with ensuring are closing went well and are documents were submitted timely.
Whole process went very smooth and communication was great. No delays in closing which was a relief
PENNYMAC has a 4.6 star rating with 3,215 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.