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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,215 reviews
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Regina R.'s profile image
Regina R. 
on Birdeye

2 years ago

The process was seamless, we were very satisfied. 

Matthew N.'s profile image
Matthew N. 
on Birdeye

2 years ago

I communicated my active duty overseas limitations as well as dates that I was going to be on travel from Day 1 yet all concerned parties from both Penny Mac and Old Republic Title had to be repeated informed or reminded and their seemed to be no regard for those circumstances. In addition, both Penny Mac and Old Republic Title continued to try to force me to conduct this closing by taking unnecessary steps that only made it more difficult for me. Had I not had my own lawyer involved to protect me from some of those, it woul... read more

Jolene B.'s profile image
Jolene B. 
on Birdeye

2 years ago

Very helpful and pleasant. Happy to work with and will do so again if need be. Thank you! 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

The figures from the underwriter and the unilateral change from what was the final closing figures to what was offered in the initial offer were much different. The offer was for a lower interest rate and lower time terms than the final. Almost "bait and switch" operation. 

Shannon P.'s profile image
Shannon P. 
on Birdeye

2 years ago

Start to finish it took almost 5 months. Had it not been for the excessive amount of emails, I would have forgotten we even started it. The notary showed up with the wrong closing papers, and now that everything is done, I'm STILL getting emails from PennyMac on how they can lower my rate (it's redundant, we just did this, stop with the emails). 

JONATHAN J.'s profile image
JONATHAN J. 
on Birdeye

2 years ago

Oversight on adding my wife to the title which pushed back closing an additional week. Notary missing a signature page which delayed release of funds. Difficulty getting clarification on documentation to submit. 

Tyson C.'s profile image
Tyson C. 
on Birdeye

2 years ago

Very smooth and easy process eith very little friction along the way. No excessive phone calls, appointments, or any other inconvenient meetings. 

Zack F.'s profile image
Zack F. 
on Birdeye

2 years ago

Amanda did very well and helped save the deal. 

Barry J.'s profile image
Barry J. 
on Birdeye

2 years ago

Great experience overall. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,215 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.