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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,229 reviews
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Modesto R.'s profile image
Modesto R. 
on Birdeye

2 years ago

the closing was rescheduled 5 times, I would never speak to the same loan officer. I would get a different amount for closing. I didn't get clear answers. This time around was very upsetting. A 

Arturo O.'s profile image
Arturo O. 
on Birdeye

2 years ago

It was great 

Nikki L S.'s profile image
Nikki L S. 
on Birdeye

2 years ago

Everyone that helped us through this process was very polite and thorough when explaining things! 

Santiago P.'s profile image
Santiago P. 
on Birdeye

2 years ago

Penny Mac made the process of buying and refinancing my house a breeze. Everyone that I spoke to were very professional and friendly. They answered all my questions, they explained everything very clearly. 

Rachel R.'s profile image
Rachel R. 
on Birdeye

2 years ago

Very professional, knowledgeable and helpful. 

Juliette L.'s profile image
Juliette L. 
on Birdeye

2 years ago

My experience was pretty smooth from begining to end, starting with Jairo-First contact to Amanda who answered every question I had, all the way to the finish line. My overall experience was amazing, thans PennyMac! 

PHOTHONG S.'s profile image
PHOTHONG S. 
on Birdeye

2 years ago

Thank you for insight all for answering all my questions promptly 

Heather A.'s profile image
Heather A. 
on Birdeye

2 years ago

Better communication and follow up along with knowing where we were at in the process. Ashton herself is very pleasant to speak with and has great customer service on the phone. However, there were many times during the loan process that I had questions that were only answered after several emails and phone calls made by me. There was one point in the loan process that I was asked to get repairs completed from the original appraisal/inspection that had not only been completed and submitted but a second appraisal/inspection h... read more

SEAN L.'s profile image
SEAN L. 
on Birdeye

2 years ago

Straight forward, constant communication, easy process. Very pleasant experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,229 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.