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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Susan D.'s profile image
Susan D. 
on Birdeye

2 years ago

Brandy was responsive and friendly. I appreciated her willingness to help! Thank you! 

Calvin C.'s profile image
Calvin C. 
on Birdeye

2 years ago

Because to many request for the same document.Also the document we did send didn’t get downloaded and some one would request it again.I was that i would receive a phone call with a updated only happened maybe once had to call and ask.Also just about every time we get some else that would give us a different answer. 

Shonika Ochoa W.'s profile image
Shonika Ochoa W. 
on Birdeye

2 years ago

Great experience 

Emily V.'s profile image
Emily V. 
on Birdeye

2 years ago

Everyone said exactly step by step what each step was. They explain everything as you went along. Great job! 

Sharmin M.'s profile image
Sharmin M. 
on Birdeye

2 years ago

The ease of the process 

Carla A.'s profile image
Carla A. 
on Birdeye

2 years ago

Samijo Grant never answer a phone calls and she did let me know what was going on with my loan she tolk a long time with paper work 

Gerardo G.'s profile image
Gerardo G. 
on Birdeye

2 years ago

Great costumer service overall. 

Byron M.'s profile image
Byron M. 
on Birdeye

2 years ago

The entire experience was conducted professionally and with exceptional courtesy. Candice was especially helpful with keeping me informed regarding the process and scheduling the closing. 

Danielle H.'s profile image
Danielle H. 
on Birdeye

2 years ago

Marcia was wonderful and patient. If not for her, I would have canceled and gone with another company. Asking for the same document over and over was very frustrating. It took much longer than I anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.