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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,229 reviews
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Isaiah C.'s profile image
Isaiah C. 
on Birdeye

2 years ago

Fantastic. Did a great job communicating what was happening each week. 

Sharmin M.'s profile image
Sharmin M. 
on Birdeye

2 years ago

The ease of the process 

Carla A.'s profile image
Carla A. 
on Birdeye

2 years ago

Samijo Grant never answer a phone calls and she did let me know what was going on with my loan she tolk a long time with paper work 

Joshua D.'s profile image
Joshua D. 
on Birdeye

2 years ago

Communication, not being asked to get documents multiple times, lost emails, etc. Day of original closing date, we had no clue where in the process we were or what we were waiting on. I had to reach out for everything if I wanted to know an update. 

Modesto M.'s profile image
Modesto M. 
on Birdeye

2 years ago

Initially the process was chaotic. But once Antonae Johnson took over the process, everything went smoothly. Ms. Johnson communicated clearly with me, provided the information that I needed, made it easier to request for information by centralizing to her all the request, and communicated directly to me those request. Great job on the part of Ms Johnson. 

Christine C.'s profile image
Christine C. 
on Birdeye

2 years ago

Although there were some frustrations over documents that I turned in but then couldn’t be found, everyone was kind and tried to help. I feel it was the system of processing at fault and certainly not my closing agent. She was extremely kind and personable and tried very hard to get things taken care of expediently. 

Tracy B.'s profile image
Tracy B. 
on Birdeye

2 years ago

Communicative, able to be reached promptly and great attitude. 

JIMMY I.'s profile image
JIMMY I. 
on Birdeye

2 years ago

very professional and knowledgeable about her job 

Martha S.'s profile image
Martha S. 
on Birdeye

2 years ago

Highly recommend for a refinance. Easy process and timely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,229 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.