PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
Select a rating
Emily V.'s profile image
Emily V. 
4 years ago

Everyone said exactly step by step what each step was. They explain everything as you went along. Great job! 

Sharmin M.'s profile image
Sharmin M. 
4 years ago

The ease of the process 

Carla A.'s profile image
Carla A. 
4 years ago

Samijo Grant never answer a phone calls and she did let me know what was going on with my loan she tolk a long time with paper work 

Gerardo G.'s profile image
Gerardo G. 
4 years ago

Great costumer service overall. 

Byron M.'s profile image
Byron M. 
4 years ago

The entire experience was conducted professionally and with exceptional courtesy. Candice was especially helpful with keeping me informed regarding the process and scheduling the closing. 

Danielle H.'s profile image
Danielle H. 
4 years ago

Marcia was wonderful and patient. If not for her, I would have canceled and gone with another company. Asking for the same document over and over was very frustrating. It took much longer than I anticipated. 

Santiago P.'s profile image
Santiago P. 
4 years ago

Penny Mac made the process of buying and refinancing my house a breeze. Everyone that I spoke to were very professional and friendly. They answered all my questions, they explained everything very clearly. 

Joshua D.'s profile image
Joshua D. 
4 years ago

Communication, not being asked to get documents multiple times, lost emails, etc. Day of original closing date, we had no clue where in the process we were or what we were waiting on. I had to reach out for everything if I wanted to know an update. 

JIMMY I.'s profile image
JIMMY I. 
4 years ago

very professional and knowledgeable about her job 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.