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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone said exactly step by step what each step was. They explain everything as you went along. Great job!
The ease of the process
Samijo Grant never answer a phone calls and she did let me know what was going on with my loan she tolk a long time with paper work
Great costumer service overall.
The entire experience was conducted professionally and with exceptional courtesy. Candice was especially helpful with keeping me informed regarding the process and scheduling the closing.
Marcia was wonderful and patient. If not for her, I would have canceled and gone with another company. Asking for the same document over and over was very frustrating. It took much longer than I anticipated.
the closing was rescheduled 5 times, I would never speak to the same loan officer. I would get a different amount for closing. I didn't get clear answers. This time around was very upsetting. A
Initially the process was chaotic. But once Antonae Johnson took over the process, everything went smoothly. Ms. Johnson communicated clearly with me, provided the information that I needed, made it easier to request for information by centralizing to her all the request, and communicated directly to me those request. Great job on the part of Ms Johnson.
Very professional, knowledgeable and helpful.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,276 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.