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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would like you to thank Andrew Starley who made the process of closing on my loan pleasant. If I had a problem or question he was always available. He helped me even when he really was not supposed to. His knowledge and helpfulness' kept me calm during my loan process. I contacted my loan Officer Teresa Saugden several times and never received calls back. I sent emails and the emails I received back were pre generated emails and never answered my questions. If not for Andrew Starley I would never recommend Penny Mac t... read more
Promise made about down payment where not kept. Follow up was horrible. Only reason I took the loan was because I was afraid the interest rates would rise.
My overall experience was absolutely fabulous. The entire PennyMac team that worked with me including Laci and Pascal was very pleasant and professional. I am extremely pleased with the help, kindness and friendliness I received. I give the PennyMac team (Laci & Pascal) a 5 star rating. I would recommend Laci & Pascal to receive HIGH honors from PennyMac!!!
Had a wonderful experience with the Pennymac Team on refinancing our home. Great customer service, quick process, and helpful communication about everything.
More personal contact. Less online
Everything
I believe his name was Frazier Caldwell. He should be doing something else. Would talk around the answers to my questions to the point of confusing himself. Albert DeLeon was the only person who communicated at all. And he only came on board right at the end.
As expected
If you didn’t send me this survey 3 times would have been nice.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.