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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.56,893 reviews
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Chrystal C.'s profile image
Chrystal C. 
on Birdeye

2 years ago

My home refi experience was great! I did not have any issues and the Penny Mac M.A.C team responded to my questions quickly. 

Dennis D.'s profile image
Dennis D. 
on Birdeye

2 years ago

Quick and easy 

PATE M.'s profile image
on Birdeye

2 years ago

No thank you. 

John M.'s profile image
John M. 
on Birdeye

2 years ago

My original loan was in my name I was single when purchased, I was not told my wife would have to sign until after process was started and credit ran (swe live in North Carolina its a state law) I would have thought ur people would have informed me from the start, U DID NOT. My wife DID NOT WANT TO SIGN. She did but I lookerd like I had no clue what was going on. She became very leary of ALL INFO because I was not given correct info to begin with. This is why I did not fillout before I did not want to complain but after... read more

Sharon B.'s profile image
Sharon B. 
on Birdeye

2 years ago

Excellent service from beginning to end of this process! 

Alan P.'s profile image
Alan P. 
on Birdeye

2 years ago

Professional all the way through. 

Vishal S.'s profile image
Vishal S. 
on Birdeye

2 years ago

I was either repeatedly given incorrect information or in several instances no information at all despite several requests made at my end. The closing documents were inaccurate. Closing was delayed several times and the funding was also delayed. In short, everything that could go wrong went wrong. Can’t imagine how a company in a regulated environment is allowed to function in this manner. 

Juliana Jean B.'s profile image
Juliana Jean B. 
on Birdeye

2 years ago

Refinancing the house was an easy process, I will recommend this company 

Barry F.'s profile image
Barry F. 
on Birdeye

2 years ago

Have a great day 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.