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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.56,893 reviews
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JOHN H.'s profile image
on Birdeye

2 years ago

I do not wish to to do this. 

James A.'s profile image
James A. 
on Birdeye

2 years ago

Lack of coordination between the various sectors in the loan processing process. Leads to conflicting feedback. 

William H.'s profile image
William H. 
on Birdeye

2 years ago

Yes. Anfernee was of no help to me. Only when I began interacting with Isabella did I feel like my concerns were heard and action was taken. Isabella was my loan officer even though her name does not appear here or anywhere else. If I had been assigned to Isabella from the very beginning, my ratings would be much much higher. 

KRISTI D.'s profile image
on Birdeye

2 years ago

Everything went smoothly, all of my questions were answered and the loan was done in a timely matter. 

Thomas N.'s profile image
Thomas N. 
on Birdeye

2 years ago

3/9/22 I had very little communication with Ajanay. Not to fault her. If the people assigned to my account were educated and knowledgeable with the VA refinance process. We never should have had to go through the process twice before closing. The first team never communicated with each other or the second team. There was a problem the entire step of the way, both times. The final issue is that the amount applied to the principal was not deducted from the loan amount as we were told. The loan amount on the first statement is... read more

JOSHUA G.'s profile image
on Birdeye

2 years ago

Great service 

Nicholas S.'s profile image
Nicholas S. 
on Birdeye

2 years ago

Great experience all around 

Jordan L.'s profile image
Jordan L. 
on Birdeye

2 years ago

Emeldo Munoz and the rest of team at Pennymac ensured my mortgage refinance went through smoothly. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

2 years ago

It was great 4 star 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.