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Peoria Ford

3.9

About this business

Location details

9130 W Bell Rd., Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.99,148 reviews
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2024 FORD F250 SUPER DUTY Owner's profile image
2024 FORD F250 SUPER DUTY Owner 
3 months ago

Been going to Peoria ford for awhile now, purchased my trucks from their, sales crew have been awesome working with. Service departments been up and down I think, I know their busy. You walk in sometimes, no one really greets you, your left standing. I have had different c/rep's, they always seem to just run you through the line, not listening or following up on questions and answers on shop products or recommendations. Last visit had a rep named Logan, welcome greeting, listened, patients, answered questions, got the truck ... read more

Business response:

Thank you for your continued loyalty to Peoria Ford! We appreciate your honest feedback about the service department and are pleased to hear about your positive experience with Logan. His welcoming approach and communication reflect the service we strive to provide. We look forward to continuing to serve you and your Ford truck. 

David D.'s profile image
David D. 
3 months ago

Service writer, really thorough accurate and felt like he wanted to help 

Business response:

Thank you for your review! We're delighted to hear that you experienced quality service during your visit. Your feedback about our service standards means a great deal to us, and we're pleased we could meet your expectations. We understand that value is important when making automotive decisions, and we strive to provide transparent pricing while delivering exceptional care for your vehicle. We appreciate you taking the time to share your experience with us. 

2015 FORD EDGE TITANIUM Owner's profile image
2015 FORD EDGE TITANIUM Owner 
3 months ago

Good service but very expensive 

Business response:

Thank you for your review! We're pleased you experienced quality service at Peoria Ford. We understand value is important and strive to provide transparent pricing while delivering exceptional care. We appreciate your feedback! 

2024 FORD RANGER XL Owner's profile image
2024 FORD RANGER XL Owner 
3 months ago

Michael was a very good service writer and the got the recall done in 1 day as promised 

Business response:

We are elated to hear about your excellent experience with our service team. Having your recall work completed efficiently within the promised timeframe reflects our commitment to reliable and timely service. Your recognition of our team's professionalism means a great deal to us at Peoria Ford. Thank you for choosing us for your service needs. 

2011 FORD F150 SUPER CAB Owner's profile image
2011 FORD F150 SUPER CAB Owner 
3 months ago

Talked with a lady named Alex , outstanding customer service will definitely do business with them for now on !! Thank you Alex excellent service Thanks Tim G 

Business response:

We are utterly delighted to hear about your wonderful experience with our team. It's fantastic to know that Alex provided you with such exceptional service and made such a positive impression. Your kind words about the outstanding customer service you received truly mean a lot to us. We're thrilled that you plan to continue doing business with us, and we look forward to serving you again in the future. Thank you for taking the time to share your experience, Tim. 

2022 FORD BRONCO BIG/BLAC/WILD T Owner's profile image
2022 FORD BRONCO BIG/BLAC/WILD T Owner 
3 months ago

great people, thank you peoria ford 

Business response:

Your review is appreciated! We're delighted to hear about your positive experience with our team. It means so much to know that you found our staff to be wonderful to work with. Thank you for choosing Peoria Ford and for taking the time to share your feedback with us. 

2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
3 months ago

Great customer service and great mechanics. Time frame given was right on.. 

Business response:

Thank you for your wonderful feedback about your experience with our service team and mechanics. We're delighted to hear that our customer service met your expectations and that our technicians provided quality work on your vehicle. It's particularly gratifying to know that we delivered on our promised timeline - reliability and transparency in our service commitments are priorities we take seriously. Your trust means everything to us, and we look forward to continuing to serve you for years to come. 

2020 FORD EDGE SEL Owner's profile image
2020 FORD EDGE SEL Owner 
3 months ago

Fast efficient service. Only took 2 hours for maintenance to be completed and washer hose to be installed. 

Business response:

We sincerely value your feedback about the quick and efficient service you received. It's wonderful to hear that your maintenance and washer hose installation were completed in just two hours. Your experience reflects our commitment to providing timely and reliable automotive care. Thank you for choosing Peoria Ford and for taking the time to share your positive experience with us. 

2016 FORD EDGE SEL Owner's profile image
2016 FORD EDGE SEL Owner 
3 months ago

Very good help, very friendly, service completed on time at a reasonable rate. I have no complaints against what you do - everything is always OK - I always enjoy bringing my car to you. 

Business response:

We are overjoyed to hear about your wonderful experience with our team! Your kind words about receiving excellent assistance from our friendly staff mean so much to us. We take great pride in completing service work promptly while maintaining fair pricing for our valued customers. It brings us tremendous satisfaction to know that you consistently have positive visits and genuinely look forward to bringing your vehicle to our facility. Your continued trust in our services is truly appreciated, and we remain committed to provi... read more

Frequently asked questions about Peoria Ford

How is Peoria Ford rated?

Peoria Ford has a 3.9 star rating with 9,148 reviews. 

When is Peoria Ford open?

Peoria Ford is open now. It will close at 9:00 p.m.