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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Great experience. First time at this dealership for service. Service writer Derrick greeted me & quickly set up a time that worked for my busy schedule. Then he exceeded my expectations by having our car repaired and ready for pickup sooner than projected. He included a free safety inspection that indicated nothing else was immediately needed; refreshing based upon my often enough experience of businesses trying to oversell. 5 stars!
Business response:
We greatly appreciate your wonderful feedback about your first service experience with us! It's fantastic to hear that Derrick was able to accommodate your busy schedule and made the process so convenient for you. We're thrilled that your vehicle was ready ahead of schedule and that the complimentary safety inspection provided you with peace of mind. Your recognition of our honest approach to service recommendations truly means a lot to our team. Thank you for taking the time to share your positive experience!
Nothing but professionalism from beginning to end.
Business response:
Thank you for your review! We truly appreciate you taking the time to share your experience. Your feedback about the professional service you received from start to finish means so much to our team. We work hard to ensure every customer feels valued and receives the high-quality service they deserve. We're delighted that we met your expectations and hope to continue serving you for all your automotive needs.
I have always had my cars serviced at Peoria Ford. Logan Roberts is my trusted service advisor and I appreciate his longevity with Peoria Ford. My service is always handled to my satisfaction. I also like that the waiting area is very clean and comfortable.
Business response:
Thank you for your continued trust in Peoria Ford! We're delighted that Logan has consistently provided you with reliable service and that you're satisfied with your experience. Your feedback about our service quality and clean waiting area means a lot to us. We appreciate your loyalty and taking the time to share your positive experience.
Great service, great people!
Business response:
Thank you for your kind words! We're thrilled you had a great experience with our team at Peoria Ford. We look forward to serving you again!
Quick turn around! Thanks Derrick. First service
Business response:
We are pleased to hear about your positive first service experience with us! Your feedback about the efficient turnaround time means a great deal to our team. We understand how valuable your time is, and we're thrilled that we could provide you with the quick service you needed. Thank you for choosing us for your maintenance needs, and we look forward to continuing to serve you with the same level of efficiency in the future.
Work completed as asked. Done in a timely manner. Helpful service rep.
Business response:
Thank you for your positive feedback! We're pleased our team completed your work as requested in a timely manner and that you found our service representative helpful. Your satisfaction means everything to us at Peoria Ford, and we look forward to serving you again.
Sabastian and Dillion were professional, courteous, and thorough !!!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Sabastian and Dillion provided you with professional, courteous, and thorough service. We truly appreciate you taking the time to share your positive experience at Peoria Ford!
I have been waiting for Ford to take care of a recall for 2 years. I had been jumping through the hoops as they were dictated but Ford did not follow through with their obligations for two years. On this visit Josh Espieg saw, from the records, what I had been going through and he took the initiative to get the job done. I had lost my faith in Ford but now I have completely written them off. They still need to make it up to us somehow but now I will allow it.
Business response:
We're glad Josh Espieg was able to resolve your recall situation after such a long wait. We understand how frustrating this must have been, and we appreciate your patience. Thank you for giving Peoria Ford another opportunity to serve you.
Just a very well run dealership.
Business response:
Thank you for recognizing our well-run operations! Your positive feedback means a great deal to our team. We appreciate your business and look forward to serving you again.
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,148 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.