Performance Remodeling's cover image

This profile has been claimed by the business owner or representative.

Performance Remodeling

4.7

About this business

Location details

14017 23 Mile Road, Shelby Township, MI, 48315, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,629 reviews
Select a rating
Lyndsey Lupfer's profile image
Lyndsey Lupfer 
a year ago

We had trim vinyl wrapped a couple of years ago. We had them come back out at least twice to fix issues immediately after and once a year later due to bowing. Another company had to come and fix a leak performance caused because the area around the chimney was not done correctly. We did not have any leak issues prior to the vinyl work. We just noticed issues this week with the gutters leaking near the front porch. Lesson learned. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Lyndsey. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (586) 540-6000 and we'd be happy to help you out. Cheers, Performance Remodeling 

Casey Borowski's profile image
Casey Borowski 
a year ago

I would not recommend Performance. We have had our windows done with them in 2022 & everything was fine. Had the siding done on our house 2025 & things did not go good. The crew was great but customer service & everyone we dealt with to get our siding & the issues I wasn’t happy with. My husband & I got 5 different stories about things & it just kept changing. I called to complain & couldn’t even get a word in with John. I’m glad things are done with but we will never be dealing with them again 

Business response:

Thank you for providing your feedback and letting us know about this issue, Casey. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (586) 540-6000 and we'd be happy to help you out. Cheers, Performance Remodeling 

Don Guigar's profile image
Don Guigar 
a year ago

You don’t always get what you pay for! Just because something cost a lot doesn’t mean it’s worth it. Had new windows installed because some of mine were getting condensation when it was humid outside. Told it was because of windows leaking cold air out and poorly insulated. Had all the windows replaced. First day humidity was 70%. (6 days after installation) I could not see outside. Called because I have a warranty. They tell me now it is the window doing its job. They said they can send a pamphlet on why it does this. They ... read more

Business response:

Mr. Guigar. As our service manager explained on our call with you, moisture on the exterior pane of glass only is a sign that the window is doing it's job correctly. The window is air tight and there is no air or moisture getting in thru the glass or frame. The moisture happens on when the dew point is higher than the temperature of the glass. This happens at certain times of year and the moisture dissipates when the sun hits the window or temperatures adjust. For reference please see the following https://www.marvin.com/bl... read more

Flossie Smith's profile image
Flossie Smith 
2 years ago

Business response:

Thank you for providing your feedback and letting us know about this issue, Flossie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (586) 540-6000 and we'd be happy to help you out. Cheers, Performance Remodeling 

Ella SP Page's profile image
Ella SP Page 
recommend  Recommended
2 years ago

Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term. . Sharing photos and videos that violate copyright . Using fake photos and names . Harming others . Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright. If you feel that your account was improperly deactived, you can ask us to review the decision by verifying y... read more

Courtney Weinert's profile image
Courtney Weinert 
2 years ago

We had our siding and gutters (and 1 window) done by Performance. The price quote was on the high side but the salesman Matt had us convinced we would get the best quality. One thing I was adamant about in our conversation was having gutter guards since we are surrounded by trees. Matt told us yes, they could include gutter guards. Well surprise, they were not included! When I called and spoke to Matt I was told he doesn't have gutter guards in his notes and it was not included in our cost so he would have to call us back w... read more

Business response:

Thank you for sharing your thoughts, Courtney. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (586) 540-6000. 

Steven B Fillmore's profile image
Steven B Fillmore 
3 years ago

This company will severely over-promise and under-deliver. That is, if you can even get them to return a telephone call - or dare I say, show up when they are supposed to! Any attempt to share your concern is immediately met with excuses, finger-pointing, and vitriol. 

Business response:

Hi, Steven. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Performance Remodeling and would love the opportunity to improve. Please get in touch with us at (586) 540-6000! 

Christopher Yerke's profile image
Christopher Yerke 
3 years ago

This project has been an absolute train-wreck since day one. Missed appointments, wrong sized product delivered 2x, wrong product installed, and downright embarrassing/atrocious customer "service" provided by Rich - an alleged manager/owner of the operation. "We’re Deliberately Different From Other SE Michigan & Metro Detroit Home Remodeling Companies..." - no kidding. 

Business response:

Hi, Christopher. At Performance Remodeling, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (586) 540-6000! 

Judy A Stevens's profile image
Judy A Stevens 
3 years ago

Buyer Beware. It’s been 13 months and we are still waiting for the correct window to complete the project we have paid for. 

Business response:

Hi, Judy A. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Performance Remodeling and would love the opportunity to improve. Please get in touch with us at (586) 540-6000! 

Frequently asked questions about Performance Remodeling

How is Performance Remodeling rated?

Performance Remodeling has a 4.7 star rating with 1,629 reviews. 

When is Performance Remodeling open?

Performance Remodeling is closed now. It will open tomorrow at 8:00 a.m.