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Pet Paradise Coconut Creek
- Pet Boarding
- Coconut Creek, FL
About this business
Location details
4181 W. Hillsboro Blvd, Coconut Creek, FL, 33073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
What a great place to drop your dog off! The facility is immaculate and the staff is very friendly!
Business response:
Thank you for taking the time to review our new Pet Paradise facility in Coconut Creek. Our team can't wait to welcome you back.
Awesome staff, love how I can check their live feed to watch my dog play. I will be bringing my dog here weekly to have some fun and jump in the pool !!! Highly recommend to bring your pup here. They can do all services you can think of as well! Super plus !!! Pet paradise is the only place I would ever bring my dog to board or day camp at. No comparison
Business response:
Thank you for the review, we are so glad to welcome you to the Pet Paradise family.
I am so happy I found this place. Great environment for my puppy. I love how I can watch my puppy all day and see he is having fun, while I am in class.
Business response:
Thank you for trusting Pet Paradise with your puppy! We can't wait to play with him soon.
From the minute I walked in with Bruno, I knew he loved it, because his tail looked like a windmill!!! From the greetings by the staff, who were all so friendly, welcoming, and professional, to the obvious cleanliness of the building- I knew this would be a good fit... They have everything our Bruno could ever need or want in one building- grooming, vet, boarding... We've been there twice. Bruno can't wait to go back!!!
Business response:
What a wonderful review Sharon! Thank you for taking the time to share your experience with others. We appreciate it.
The staff at Pet Paradise is amazing,so helpful and friendly. Our puppy Harley loves going to camp and playing in the pool. And we love watching him on the cameras. The staff is always playing with the dogs when they are outside. We love it.
Pet Paradise of Coconut Creek has the Best staff! They're so personable and great with all the dogs. The facility is absolutely outstanding and our dog loves playing in the pool. Every time I look on the cameras and they're out playing, there are at least 2 to 3 staff members working with the dogs. I know she's safe and well cared for when we leave her overnight.
Business response:
Wow! Thank you Daniel for being such a wonderful customer. We can't thank you enough for the kind words. We are so excited to be a part of the Coconut Creek community.
The week before my birthday, I was looking for a place to board my cat for three days. Before making the trip, I called and spoke with the receptionist. I explained that my cat was currently taking cough medicine and asked what I needed to bring for his stay. I was told to bring his food and that it was okay to bring his medication, so I understood that there would be no issue boarding him. When we arrived, we were suddenly told that they could not accept him because he was sick. During the drive, my cat had an accident in ... read more
Business response:
Thank you for taking the time to share your experience. We are truly sorry for any unclear or inconsistent communication that may have added additional stress to your travel plans. Our goal is always to provide clear, accurate guidance before a pet arrives, and we regret that we fell short in this instance. Thank you again for bringing this to our attention, as we will be sure to use your feedback as a coaching opportunity with our team for similar situations moving forward.
I am extremely disappointed with my experience at Pet Paradise. A week before my scheduled boarding, I completed a tour of the facility and completed the the required paperwork prior to boarding. During the tour, I specifically asked if there was anything else I needed to do before my dogs' stay, and I was told everything was set. Today, I arrived to board my two dogs before leaving on a trip tomorrow. One is an almost 2-year-old French Bulldog who is perfectly healthy and fully trained, and the other is my 17-year-old Shi... read more
Business response:
Thank you for taking the time to share your experience. We're truly sorry for the stress and frustration this situation caused, and will use this experience as a learning opportunity for future guest interactions. The health and safety of every pet in our care is our highest priority, and our team must always err on the side of caution for the well-being of all pets entrusted to us. We sincerely appreciate your feedback regarding the entire reservation process and where our communication may have fallen short. We would welco... read more
I drove 30 minutes to bring my puppy to daycare for the first time just to be told that they "do not do playtime after 2pm" and that i (and i quote) "should've came earlier". No where in the booking process did it say that play time only happened once in the morning and once at 2pm. I understand that dogs need quiet time (as i've worked at a doggy daycare before) however no play time between 2pm and 7pm seems excessive. I'm frustrated and disappointed. I really wanted to see the daycare in action and see if my puppy would do... read more
Business response:
Hi there! Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations! During the summer months, we do monitor outdoor playtimes due to the heat, to keep all our guests safe and comfortable. We’d love the chance to speak with you directly so we can better address your concerns and answer any questions you may have. Please don’t hesitate to give us a call—we’re here to help!
Frequently asked questions about Pet Paradise Coconut Creek
How is Pet Paradise Coconut Creek rated?
Pet Paradise Coconut Creek has a 4 star rating with 488 reviews.
When is Pet Paradise Coconut Creek open?
Pet Paradise Coconut Creek is closed now. It will open at 6:30 a.m.