Petro Home Services's cover image
Claimed

This profile has been claimed by the business owner or representative.

Petro Home Services

4.4

About this business

Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more

Location details

477 W John Street, Hicksville, NY, 11801, United States

Get directions
4.4928 reviews
Select a rating
HENRY K.'s profile image
HENRY K. 
3 years ago

I’ve asked numerous times to be contacted before a oil delivery was to be made. The last 3 deliveries made were made with no phone call prior. This type of service is unacceptable as I have dogs that I need to worry about. 

KRISTINE TULLOCH T.'s profile image
KRISTINE TULLOCH T. 
3 years ago

My bill is over $1000 for a fill. No one calls or sends you mail like they say they do when your contact with price lock is about to be up…Petro came to my home 12/6 to do an alleged fill. 1/12 while on vacation I get an alert from my thermostat that my temp is “56 degrees maybe a foot or window is open”. I harassed my family to go to my home to check. 1/13 I get another alert that my temp is at 40!!! The high in NYC that day going to only 14 degrees. Long story short Petro came by and said I was out of oil. When I finally r... read more

David S.'s profile image
David S. 
3 years ago

We specifically called and told petro not to deliver oil till January 10 and they of course did any way while we were away which put our home in jeopardy due to the oil delivery often causes a disruption in heating, which leads to burst pipes flooding and other damage …poorly run business as when we called to complain they said we see your note but delivered anyway cause we were in the area……poor upper business management 

guy e.'s profile image
guy e. 
3 years ago

Dishonest, over charging my mom when she is in the hospital and won't let us cancel her contract or adjust the price (over $4.00 per gallon)! 

DEBRA M.'s profile image
DEBRA M. 
4 years ago

Was very helpful 

DEBRA M.'s profile image
DEBRA M. 
4 years ago

Very experienced helpful 

PHILIP & NANCY M.'s profile image
PHILIP & NANCY M. 
4 years ago

We are longtime customers who have been without heat for two days. And this after three service calls since September! Now we’re told that our service window is between 1:00 and 6:00 pm. I can only hope that it’s in time for you to get any needed part (e.g., the control panel) before the parts store closes. 

MS LINDA L.'s profile image
MS LINDA L. 
4 years ago

Showed up on time 

ELOY Y.'s profile image
ELOY Y. 
5 years ago

The service man came but he wasn’t able to fixed my boiler he was not familiar with the high efficiency boiler he said he will send someone else today between 8 and 12 it is 1 pm but they aren’t here yet 

Frequently asked questions about Petro Home Services

How is Petro Home Services rated?

Petro Home Services has a 4.4 star rating with 928 reviews. 

When is Petro Home Services open?

Petro Home Services is open now. It is open 24/7.