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Petro Home Services
- Heating & Air Conditioning/HVAC
- Yaphank, NY
About this business
Location details
30 Old Dock Road, Yaphank, NY, 11980, United States
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Four stars. Well done
Business response:
Melvin! Thank you for taking the time to leave us a positive review! We look forward to continuing to serve you! Best- Petro Home Services
Wonderful experience technician was very helpful thank you
Business response:
Peter! We appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to hear that you are pleased with our technicians and our services! Thank you for taking your time to leave us a positive review! Best regards, Petro Home Services
Terrible experience !
Business response:
20 We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
The women on the phone are the worst.! I'd rather talk to Cablevision than Petro
Failure of this company to communicate in a straightforward manner. Billing for charges without permission. Careless and wastes my time.
Customer service was rude and mean and accused me of getting oil elsewhere. I did not get oil elsewhere. Oil is expensive and I spent many cold nights using minimal oil. Unacceptable being called and accused of something I didn’t do. I had the annual tune up. Nothing was done yet the technician said he did the tune up. When my burner didn’t work I had a service technician come. He said it didnt work because I didnt have the routine tune up done. I told him I did have it done and he said I was lying. He looked it up and saw... read more
i hope we have a fine relation
Business response:
Behzad -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Petro Home Services
Big rip off. Way over priced. do not get any contracts for Petro. Huge scam.
Business response:
Adriane- We are very sorry to hear about your dissatisfaction. Based on the conversation with our Service Managers we are saddened to know we were unable to come to a solution mutually satisfying for both parties as it relates to your account. We do appreciate your loyalty and sincerely hope that we may continue to build our rapport with you as Petro Home Services - Yaphank, NY remains committed to our customers. Feel free to reach out to us should you have any further questions. Best Regards, Petro Home Services
Petro is amazing they come whenever you need them. The contracts are so fair I love it all. The service men are so polite and so helpful. Everything is awesome. I would recommend them to anybody. The only thing I can say negative is that when my oil tank was leaking they referred me to a company that wanted to charge me $6000 to clean everything up. And I thought I was going to have to pay it. And then I contacted the Suffolk County DEC to just check and see how it was all going to work and spoke to a wonderful woman who tol... read more
Business response:
Thank you for the positive feedback, Daniel. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Yaphank, NY.
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.4 star rating with 1,198 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.