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Petro Home Services
- Heating & Air Conditioning/HVAC
- Yaphank, NY
About this business
Location details
30 Old Dock Road, Yaphank, NY, 11980, United States
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Service person Jeremy was very knowledgeable. He addressed the issue and fixed the problem.
Business response:
Roy- We are delighted to hear that you are satisfied with our technicians and services! Thank you for taking the time to leave us a positive review. Best- Petro Home Services
EXCELLENT SERVICE, PROMPT , COURTEOUS!
Business response:
Olive! Thanks for the positive review, we are delighted to hear that your experience was excellent. We strive to provide the best possible customer service and positive experiences! Thank you- Petro Home Services
Four stars. Well done
Business response:
Melvin! Thank you for taking the time to leave us a positive review! We look forward to continuing to serve you! Best- Petro Home Services
Wonderful experience technician was very helpful thank you
Business response:
Peter! We appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to hear that you are pleased with our technicians and our services! Thank you for taking your time to leave us a positive review! Best regards, Petro Home Services
Terrible experience !
Business response:
20 We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
The women on the phone are the worst.! I'd rather talk to Cablevision than Petro
Failure of this company to communicate in a straightforward manner. Billing for charges without permission. Careless and wastes my time.
Customer service was rude and mean and accused me of getting oil elsewhere. I did not get oil elsewhere. Oil is expensive and I spent many cold nights using minimal oil. Unacceptable being called and accused of something I didn’t do. I had the annual tune up. Nothing was done yet the technician said he did the tune up. When my burner didn’t work I had a service technician come. He said it didnt work because I didnt have the routine tune up done. I told him I did have it done and he said I was lying. He looked it up and saw... read more
i hope we have a fine relation
Business response:
Behzad -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Petro Home Services
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.4 star rating with 1,258 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.