This profile has been claimed by the business owner or representative.
Petro Home Services
- Heating & Air Conditioning/HVAC
- Yaphank, NY
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
30 Old Dock Road, Yaphank, NY, 11980, United States
Get directions
From reporting the issue, to the service representative showing up promptly, Petro is on point. I've been a SLOMIN'S customer for over 10 years & they do not measure up to Petro. Any SLOMIN'S customer reading this, don't even waste another day, switch to Petro, you won't regret it
The technician came within one hour after calling and was able to fix the problem. He was very knowledgeable and identified the problem right away.
Within an hour of calling for an oil leak emergency, a technician was at our home. He quickly identified the problem and fixed it.
Tech, was great Your customer service does NOT communicate.
On Sunday, December 22, the top gasket on the circulator developed a leak which allowed water to drip down & into the electrical box & caused a short circuit. We called for emergency service & were put on a waiting list for emergency repair, with a window of six hours (a long wait). A Petro mechanic arrived at 9:00 PM (5 1/2 hours after the initial call). Vinny, looked at the burner, identified the problem, got the replacement part out of his truck, replaced & tested to piece to make sure it was working properly. When he was... read more
Not happy no heat after service. Took four hours to come back and I missed appointments I had.
Techs showing within time frame, and not showing when it’s convenient for them. Not lying stating that they showed up and nobody was home when they don’t bother knocking on your door. Better and clear communication between employees answering phone calls, dispatchers, techs and US the customers. Training supervisor on people’s skills.
This is the 4 th time we ran out of fuel I was told by 2 people I would be fillled up today and that didn’t happen again
no comment
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.4 star rating with 1,168 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.