Petro Home Services

CHRISTOPHER M. 

on Birdeye

5 years ago

Lost heat but had a tech call ASAP. 

SAMANTHA S. 

on Birdeye

6 years ago

Communication is very important. Phone calls informing of eta. What is actually going on when servicing 

VINCENT P. 

on Birdeye

6 years ago

Now we don’t have hot water 

BRANDON R. 

on Birdeye

6 years ago

i spoke to the dispatch and said we have no water - the dispatch said we need to use Petro or it would be a violation of contract - when the tech got there about 4 hours later - now time wasted - he took one look and said you need to call a plumber. should have been known in the beginning. i said i have no water. 

MALGORZATA S. 

on Birdeye

6 years ago

3 different technicians came to the house to fix a leak in my central air unit and all 3 said something different. After the first technician, who cleaned out the pump, my basement flooded again. The second technician came the next day, opened the unit and found a pool of water that was not vacuumed out by the first guy. He said we should have no problems. Water was still seeping out into my basement further damaging my floor. The third technician came, and said that the drain pan has a hole but it can't be fixed. All in a... read more

OTIS S. 

on Birdeye

6 years ago

From reporting the issue, to the service representative showing up promptly, Petro is on point. I've been a SLOMIN'S customer for over 10 years & they do not measure up to Petro. Any SLOMIN'S customer reading this, don't even waste another day, switch to Petro, you won't regret it 

MR DAVID K. 

on Birdeye

6 years ago

The technician came within one hour after calling and was able to fix the problem. He was very knowledgeable and identified the problem right away. 

STEFANIE B. 

on Birdeye

6 years ago

Within an hour of calling for an oil leak emergency, a technician was at our home. He quickly identified the problem and fixed it. 

GERRY MAGNALDI M. 

on Birdeye

6 years ago

Tech, was great Your customer service does NOT communicate.