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Petro Home Services

4.9
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About this business

Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more

Location details

47 Patrick Lane, Poughkeepsie, NY, 12603, United States

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4.9474 reviews
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ALEX B.'s profile image
ALEX B. 
on Birdeye

3 years ago

Arrived when expected & worked diligently to correct issue.We are very happy w/ the service. 

Business response:

Thank you for taking your time to leave us a positive review, Alex! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services 

ROBERT H B.'s profile image
ROBERT H B. 
on Birdeye

3 years ago

Technician checked the furnace and really didn't find anything but the furnace sounds as if it is running smoother now. No more noise like it's stuttering(that is all I could compare it to). He arrived on time, within the 3 hour time frame given. In fact someone called and said tech was on his way. Thank you. 

Business response:

Robert, Thank you for taking the time to share your feedback! It is our goal to provide total customer satisfaction and we always appreciate you sharing your experiences and for choosing us as your service provider! Best, Petro Home Services  

MARY ANN M.'s profile image
MARY ANN M. 
on Birdeye

3 years ago

From the very beginning placing this service call was an excellent experience . The client service rep taking my information was pleasant and helpful. The technician arrived within 2 hours and knew right away what the problem was and fixed it quickly. I was very pleased with the entire experience and would recommend Petro to anyone looking for heating or air conditioning services. 

Business response:

Mary, Thank you for taking the time to give your feedback. We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Warm Regards, Petro Home Services 

DANIEL D.'s profile image
DANIEL D. 
on Birdeye

3 years ago

Technician was very friendly, knowledgeable, and practiced social distancing. The fix was temporary though as the technician did not have the part to fix the burner but will be back the next day with a replacement part. 

Business response:

Daniel -Thank you for taking the time to share your feedback! It is our goal to provide total customer satisfaction and we always appreciate you sharing your experiences and for choosing us as your service provider! Best, Petro Home Services  

BRIAN & SUSAN S.'s profile image
BRIAN & SUSAN S. 
on Birdeye

3 years ago

Technician was great. I left him in the basement to do the work while I went back upstairs to my desk. I appreciate the emails on progress so that I know when he's finished and can go down and go over how everything went. I appreciate efficiency and practicality. Petro has them in spades. 

Business response:

Brian & Susan, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services 

Matt S.'s profile image
Matt S. 
on Birdeye

3 years ago

Outstanding experience all around. Vicki in the accounts department was exceptional. She was professional, responsive and made every effort to save me money on new propane service and a new line install. She also went above and beyond to coordinate the install for me on a tight schedule. The technicians, Nick and Kyle, were outstanding as well...they explained all of the work to be performed, patiently answered my questions, and performed the work on-time and on-budget as promised. Based on this experience, I’ll be using Pet... read more

WARREN J.'s profile image
WARREN J. 
on Birdeye

3 years ago

Rebecca was very clear and arranged an appointment that was consistent with my needs. 

TIMOTHY O.'s profile image
TIMOTHY O. 
on Birdeye

3 years ago

Professional service technicians . Good neat work in a timely fashion. Would use them again.. 

Business response:

Timothy, it is wonderful to hear your positive experience with our service and technicians. It is our goal to provide you with total customer satisfaction and we hope to continue to do so. Best, Petro Home Services 

JAMES W.'s profile image
JAMES W. 
on Birdeye

3 years ago

Very helpful 

Frequently asked questions about Petro Home Services

How is Petro Home Services rated?

Petro Home Services has a 4.9 star rating with 474 reviews. 

When is Petro Home Services open?

Petro Home Services is open now. It is open 24/7. 

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