PetSuites Round Rock

Andrew Y. 

on Yelp

2 years ago

PetSuites Round Rock always seems to have availability for our dog. They seem to care a lot for all the pets and the service has been great in terms of communication and friendliness. I haven't had any issues with any reservations I have made in the past, pet drop-off has been quick and straightforward as long as you have completed all the pre-work online (pet eating schedule, medication, etc). One of the main reasons why I love this place so much is being able book a reservation only a few days prior to that date and th... read more

Jessica Y. 

on Yelp

2 years ago

We have had nothing but good experiences here. My dog has stayed a couple of times now. It is never easy to board your dog- especially if you have a shelter rescue like we do. He is older so these transitions can be hard for him. Every time I pick him up, he is happy to see me of course but the staff always smiles when they know who I am picking up and give me a full run down on his stay. We love Petsuites RR and will continue to bring our pup here! Gunner Young (german short-haired pointer) 

Karli R. 

on Yelp

3 years ago

Had an emergency last minute's appointment here today, had zero problems getting my dog in for grooming. The staff was extremely polite and very welcoming. My dog was taken care of the moment we got there. Overall I would recommend this place to anyone. I've also boarded my dog at this location as well as day play and the staff is very well trained and caring for my dogs. Tyler and Abby did an amazing job!!! 

Brittany L. 

on Yelp

4 years ago

It's been close to 3 months since the first time I brought my dog, Mocha, to PetSuites. We had a horrible experience with a different Pet boarding/daycare place and I was nervous about writing a review. BUT I can definitely say that, PetSuites Round Rock is AMAZING! We first used them for boarding and it was such a good experience. They gave us a cute report card and she was so happy. The only thing I wish was different is that I wish they gave more report cards bc it was so cute!! I absolutely love the fact that their play ... read more

Denise D. 

on Yelp

4 years ago

I attended a Be Like Josh meetup today at PetSuites, and was blown away by the facilities! Large play rooms, outdoor area and a bone shaped splash pool! The staff are super friendly and helpful! I came for the event, but left a customer. I'll be boarding my dog here from now on! 

Rick I. 

on Yelp

4 years ago

We had a great experience here with our dog. We needed a boarder on fairly short notice because our normal place was closed temporarily. The staff was very friendly and took good care of our pet. They also gave us some good info on how she adapted to the new location. Our dog suffers from some social anxiety, and they did a great job of observing her and making note of how she was reacting. A wonderful place - we will be back! 

E-E M. 

on Yelp

4 years ago

This is my first time boarding my 2 cats at Pet Suites. The customer service from the beginning to end has always been pleasant over text and in person. I really liked how I was able to text them my questions and they would reply reasonably quick. I would suggest bringing your own pet food as they can supply it but at an extra charge. My cats only boarded for the day so I wasn't too worried. They advise me to separate my cats in their own suite next time as the older cat didn't get along well with the younger one. I apprecia... read more

Celeste G. 

on Yelp

4 years ago

I Have only had good experiences with taking my puppy there! He is a large German shepherd and can be a lot but they have made us feel great about keeping him there. We've had numerous day boardings, 1 overnight boarding, and 2 grooming sessions. Taylor did ours today and Brittany did it last time and both were great! He came home super soft and with much less shedding over the next couple weeks (we did opt for furminator). Front desk staff has always been helpful and friendly and responsive via text if I felt the need to ch... read more

Anthony M. 

on Yelp

4 years ago

My girlfriend and I recently left our two pups here for 5 days while we were out of town. Prior to this we had never brought the pups to boarding, but once we saw the great reviews and pictures we decided we would give it a try. I don't know much of what goes on when the pups are there so I can't speak for that experience, but I felt a little disappointed when dropping off the pups here. Staff was great and showed the pups lots of love, but I couldn't help but feel like this was just "the pound" for a week. Unless the pups ... read more