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Physicians Immediate Care
- Orland Park, IL
About this business
Location details
9570 West 159th Street,, Orland Park, IL, 60467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I have had two occasions to use Physician Immediate care. Both experiences were excellent. I had two different thorough, pleasant, capable and patient doctors. The front end process was no worse that any regular doctor office visit, including insurance processing and mandatory paperwork. The diagnosis received both times was printed out in very complete detail ... MUCH better than typical doctor office visits actually. I am visiting from Colorado, which was not an issue at all. My visits were very pleasant experiences consi... read more
This is the best of the urgent care centers in the Palos/Orland area. No appointment is needed, and you can register on their website to say that you're coming (not necessary, but I usually do it anyway to save time). The doctors and nurses on their staff are both friendly and competent, unlike a number of urgent care centers I've been to. I've never had to wait for more than 15 minutes and it's usually a quick in and out.
I visited the clinic Friday 7/3/2026 and everything was just fine up until it was time to leave. I brought my coworker for her work injury and she was in a wheelchair. While I was trying to leave I was having trouble with the double doors. One of the employees sees this, but she is too busy exchanging information and flirting with a patient who was also leaving. The two ladies at the front desk were in shock at how blind she was and they decided to nicely speak up for me. Instead of the employee in the doors helping me, she ... read more
Business response:
Hi Jude, thank you for giving us the opportunity to address this. We want all of our patients to feel as supported as possible. We’d like the opportunity to look into this. Please email wecare@wellnow.com with the patient's full name, date of birth, and location/date visited. Again, thank you for taking the time to let us know about your experience and sharing your feedback with us.
Horrible service. the lady at the front desk was incredibly rude. Made an appointment at 9:50 and still waiting for the doctor at 11. The doctors were kind but doesn't make up for the fact that I spent two hours there. Go somewhere else where appointments are a requirement not a suggestion.
Business response:
Hi Lilca, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
I am a medical professional and have extensive experience in the field. However, Northwestern has hired a nurse practitioner at their Orland Park facility with a very sketchy medical background and shady intentions. Anyone considering Samantha P. for treatment please do a deep dive on her previous employers and legal courtroom activities. Beware.
Absolutely awful. Incompetent techs, worthless doctors who do not diagnose correctly, and a hostile and corrupt billing and support department designed to rip you off. Good luck getting anyone to speak to you. A truly disgusting excuse for a business that's supposed to care about patients.
Business response:
Hi Tom. We’re sorry to hear about the billing issue you encountered. Please email us at wecare@wellnow.com.
Don't have your name be immediate care if you're gonna tell me it's a 3 hour wait! No one was up front for about 10-15 minutes. I would avoid this location at all costs
Got there at 7pm and was told they couldn't help. The doctor what home. What a waste. The open sign was on.
I very rarely leave reviews, but you can see consistent issue with other reviews. On on occasion we showed up for a sick visit during office hours and were told the doctor was leaving and couldn't see anyone. And on a different occasion, we had an appointment for a drug screen and showed up to a locked door. When the lady came out, she said they wouldn't be opening for the day because life happens. This alone is not acceptable for a business, but they couldn't at least send us a message that they weren't opening so we ... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,424 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.