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9570 West 159th Street,, Orland Park, IL, 60467, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
Long story so bear with me. I thought I broke my foot at work so went here to have it looked at "Mary" looked at it and they took x-ray said it was not broke gave me some Tylenol and sent me on my way back to work and follow up a few days later. I go a few days later and by then it has blown up and I can't walk on it at all a different doctor looks at it and says there has to be something wrong so they do another x-ray take me off work and and give me a boot but still say it's not broke but send me to get a MRI at a differen... read more
I scheduled an appointment online on a Sunday morning at 8:40 am. I got text confirmation and updates. When I got there, I texted "here" as requested. I immediately got an automated text response that said "we will call you when we are ready." The entrance door had multiple signs on it that said "now open every day at 8 am". It was also posted that it was specifically open at 8 am on Sundays. When I got there, there were no cars in the lot and the door was locked. I waited in my car until 8:50 and then called, with no answe... read more
TERRIBLE experience. The staff were rude as can be. Very insensitive to my health. Triage person told me she "remembered you (me) and your (my) STORY." First of all, my health HISTORY is not some story. She made me so uncomfortable as if they are all sitting around talking about my history. I had no idea who this woman was and even if she did remember me, she should've kept it to herself. Horrible service and the management took over a week to get back to me on my issue with this. All the manager had to say for himself was "... read more
I reserved a time and used their automated text system & texted when I arrived, and the response was to wait in the car for a phone call with further instructions. I called after almost an hour, and the representative had to call the clinic where I was told I could come in. I waited inside for another 30 minutes, where I heard the women at the desk complain about how bad her day was, as well as being abrupt to patients. The gentleman who took me in was very polite, but indicated a temp for me when he took none. The only ... read more
I would give this place negative stars if I could. The people working in this place were very nice - this is the only good thing here. I made an appointment for a required drug test for work which literally takes about one minute to complete. Finally, one hour AFTER my appointment time I was taken in for my test. No matter when I have to visit an "immediate" care location - they are ALWAYS anything but immediate!!! Why did they even allow me to make an appointment!?! Making an appointment means NOTHING!! If you ev... read more
Business response:
Thank you for your review. We are so sorry for your long wait time. Due to staff shortages, we are experiencing some delays. We are working diligently to hire more staff at our busiest locations to address this issue.
I called before arrival and was told long as I was there by 8:00 pm I would be seen. This happened today 8/8/2022 around 7:48 pm 12 min before closing. I understand that people want to go home but at the same time, we are talking about medical care. I walked in and instantly it was clear the lady at the front desk was irritated. I told her I wanted to get my daughter seen. She said we are not taking any more patients. I said but I called and they said long as I am here by 8:00 she could be seen. She said that was our call ce... read more
Had an APPOINTMENT for 12:30. Waited for an hour and am still waiting. What is the point in having an appointment if it's not an appointment?
Scheduled an appointment for pre-travel covid testing three days in advance. Pre-registered with my info, including uploading a picture of my insurance card. They wait until I drive 30 minutes and am in the parking lot to tell me they don't accept my insurance. They expect $240 out of pocket for a covid test. No thanks.
Place is a joke. I've been waiting since 7/6 for someone to get back to me on my terrible experience here. I went in for a simple viral infection, ended up being told I needed an EKG and to go straight to the emergency room bc I stated I had pain in my collar bone area when I took deep breathes. I also was told I needed chest X-rays and after waiting 40 mins they told me they don't have a radiologist here to review my X-rays I was advised they would call me, never did and still haven't received a call after I had to follow ... read more
Physicians Immediate Care has a 4.2 star rating with 1,333 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.