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Physicians Immediate Care
- Orland Park, IL
About this business
Location details
9570 West 159th Street,, Orland Park, IL, 60467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Made and appointment for 8am, doors didn't open till 8:05 and I'm still waiting to go in 30 mins later. The staff could be heard screaming about the front desk girl not showing up and were completely discombobulated. I've been here many times and have never been this annoyed to leave a review.
If I could give zero stars I would. The receptionist was awful and I'm not certain how she still has a job. The utter disrespect and attitude was not necessary. Times are hard right now and someone coming in sick shouldn't be treated in such a manner, as was displayed by the front desk worker. I would never ever recommend anyone going to this immediate care for help unless you like being talked down to and treated like you're an idiot.
My feet and ankles are swelling alll of a sudden for three months now almost.. I need a nearby Dr.. Please help.
Business response:
I'm sorry to hear that you are not feeling well, Judy. To schedule an appointment at our Orland Park clinic, please visit our website at https://physiciansimmediatecare.com , or call the clinic at (708) 675-7070. We also accept walk-ins. If you feel that you are experiencing severe symptoms such as difficulty breathing or severe chest pain, please call 9-1-1 or go to your nearest emergency room.
We were told this was the place to get covid tests with ease. Sadly that was not the case. We arrived at 8am and I am writing this review from inside the clinic at 2pm. When we were brought inside (my fiancé and I both were sick) after getting negative Covid results we were told to come inside, I asked to use the bathroom and was told they would need to check, we had been there 5 hours and I needed a restroom. I was shown the bathroom from a disgruntled employee. We were then told we would need multiple tests additional test... read more
Took my 19 year old son who was temporarily living in Indianapolis to this place because of a throat infection. All he needed was antibiotics but the facility insisted on doing lab work. they did the first 2 tests. When they tried to do a 3rd one, I objected and requested for him to be discharged and asked for antibiotics prescription to the pharmacy which was provided. Physicians Immediate care sent their claim to the Insurance company with a Reason Code of 'NR', which I could only interpret as 'No Reason'. The insuranc... read more
Business response:
Thank you for your feedback. Without knowing the full details of your son's visit, I can not offer you any information about what occurred. I suggest you contact our billing team to review the insurance claim; they can also help advise you what, if anything, can be done to rectify the situation. They can be reached at (855) 631-4563.
Made an appointment and still had a long wait time. An hour and a half is ridiculous, and the front desk girl was rude and didnt answer any questions and picked up the phone while talking to me.
Business response:
Thank you for your feedback, Sabrina. We are sorry about your wait. We try to get all our patients seen and treated as quickly as possible, but there are times when our patient volume means a longer wait than we would like. We would also like to apologize for the lack of customer service by one of our staff members; the clinic manager has been made aware of your comments.
The visit started off wonderful with the front desk person being very knowledgeable about services provided and materials needed. The appointment was for a USCIS physical that required pre labs and then a follow up to complete the physical. The labs were drawn Monday (02/04/18). Unfortunately they forgot to draw my quantiferon which I had to turn back around after reaching work. Second I was told, "as soon as the results are in, we will call you and schedule a follow up. The results came in on 02/07/19. I had to call today t... read more
Business response:
Thank you for your feedback. I'm very sorry to hear about your experience. Our patients' satisfaction is our top priority and I'm disappointed that we didn't meet your expectations. I have forwarded your comments to our Quality & Compliance team for their review.
I've only been here twice in my life to get a physical done. I mean they give you the physical but there's such a long wait in line and the doctor would take his sweet time too. The whole thing should enter to leaving should never take an hour and a half. Note : it was empty
Business response:
Thank you for your review, Howard. I apologize for the long wait and I have sent your comments to our clinic manager for her review.
came back from a trip to Greece (where there are no diseases/illnesses)!with a fever so I went to visit Physicians for some medicine. Instead of giving me ******* to drop my fever, they took my vitals, listened to my lungs and made me take the mono test, flu test, polio test, and an x-ray of my lungs. After the tests, the doctor came in and told me that everything was negative and my lungs were fine but my vitals were really bad and that she was calling an ambulance and giving me an IV because I was in critical condition (hi... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.2 star rating with 1,333 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.