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Physicians Immediate Care
- Urgent Care
- Chicago, IL
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
5228 N. Northwest Hwy, Chicago, IL, 60630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The AI response to my original review is reflective of how disconnected this place is from its patients. I had pink eye. It was misdiagnosed as bacterial. Swelling and discoloration exploded overnight, a reaction to unnecessary antibiotics. A real ophthalmologist contradicted every part of my diagnosis less than 24 hours later. This place is a joke and they should be ashamed of the service they provide. The negligence is practically criminal.
Made appt for Sat at 2:30pm. Waited one hour to get moved into a room and then they came in to see me about 45 mins after that and said that I needed an Xray but there is no Xray technician there until 5pm. I left. Nothing immediate about the care at all. If I wanted to sit around for 2-3 hours before being seen I could have gone to an emergency room. Quality of this location has gone down with each successive visit there.
Don't bother making an appointment. Still sitting here 1 hr and 30 minutes after our appointment time and not seen by a doctor. We were told there's still people ahead of us. Heard the front desk tell someone they couldn't say what time they'd be seen because there are a lot of walk-ins. Here's an ingenious idea..take the people who actually have appointments right away and the walk ins wait. This is not an ER. This whole system needs to revamp their operations. Also if there is a long line of patients and appointments can'... read more
today unfortunately I had to take my autistic child to physicians immediate care in Jefferson Park and I have to say that I had the worst experience ever today from the start. I go in and try to schedule appointment the reason for my sons visit was because he had a cough non stop for an hour and since he has asthma I was extremely worried. so as I am trying to fill out everything online a woman that comes in starts to insult my autistic child to put his mask up. luckily the receptionists was amazing she heard and came out an... read more
No doctor on site. Had an appointment, only to show up with 4 people ahead of me. I asked why--was told they were injured. One injured patient typing away on computer, no one bleeding...etc. Went home. They called me after an hour and told me to come back. NP couldn't do anything and told me to go to E/R. Why didn't the poor injured guys get sent there? It was a farce. I was trying to be nice, even after being left alone in a cubby hole for 40 minutes; I tried to crack a joke when I poked my head out the door. Someone calle... read more
The doctors and the nurse practitioner were very nice! However the person at the front desk could of been more helpful. I left my glasses at home and she stated that I had to finish registration before being seen. I asked her for paper type she abruptly stated they are obsolete. Ok what about the elderly that may not have anyone to help them? Are they gonna refuse service till they fill out the link?? I hope not!!
Called this specific location for questions before arriving and being bombarded with random charges. I was left on hold for over an hour , then just hung up on. upon calling back and getting an response, all I got was a " oh sorry "
I went in at the peek of my illness, just to make sure I didn't have anything serious. It was a Sunday. The day before, I had a fever of 102.1 and typically stand at 98.3/ 98.1. That was high for me. In addition to the fever, I had terrible fatigue, extremely painful cough, nasal congestion, and aches. I did the "telehealth" visit with a doctor on that Sunday, because I guess they were busy and i was informed that if I wanted to see the doctor, it would be a very long wait. I didn't mind. I tested negative for COVID, Strep, ... read more
Avoid this location! Appointments are a scam and just want to make you feel like you are going to be seen. If you ask for a supervisor of course there is none. I guess the staff just does what they want here. Absolutely no customer service. Funny that when I asked to talk to a supervisor "Cindy" picked up the phone (who isn't a supervisor at all) offered no service, and then hung up on me. Thanks Cindy! You are a peach.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.4 star rating with 1,008 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.