Physicians Immediate Care

Joanne D. 

on Yelp

a year ago

No doctor on site. Had an appointment, only to show up with 4 people ahead of me. I asked why--was told they were injured. One injured patient typing away on computer, no one bleeding...etc. Went home. They called me after an hour and told me to come back. NP couldn't do anything and told me to go to E/R. Why didn't the poor injured guys get sent there? It was a farce. I was trying to be nice, even after being left alone in a cubby hole for 40 minutes; I tried to crack a joke when I poked my head out the door. Someone calle... read more

Linda S. 

on Yelp

a year ago

The doctors and the nurse practitioner were very nice! However the person at the front desk could of been more helpful. I left my glasses at home and she stated that I had to finish registration before being seen. I asked her for paper type she abruptly stated they are obsolete. Ok what about the elderly that may not have anyone to help them? Are they gonna refuse service till they fill out the link?? I hope not!! 

X Æ A-Xii C. 

on Yelp

a year ago

Called this specific location for questions before arriving and being bombarded with random charges. I was left on hold for over an hour , then just hung up on. upon calling back and getting an response, all I got was a " oh sorry " 

Cheryl W. 

on Yelp

a year ago

I went in at the peek of my illness, just to make sure I didn't have anything serious. It was a Sunday. The day before, I had a fever of 102.1 and typically stand at 98.3/ 98.1. That was high for me. In addition to the fever, I had terrible fatigue, extremely painful cough, nasal congestion, and aches. I did the "telehealth" visit with a doctor on that Sunday, because I guess they were busy and i was informed that if I wanted to see the doctor, it would be a very long wait. I didn't mind. I tested negative for COVID, Strep, ... read more

Jon L. 

on Yelp

2 years ago

Avoid this location! Appointments are a scam and just want to make you feel like you are going to be seen. If you ask for a supervisor of course there is none. I guess the staff just does what they want here. Absolutely no customer service. Funny that when I asked to talk to a supervisor "Cindy" picked up the phone (who isn't a supervisor at all) offered no service, and then hung up on me. Thanks Cindy! You are a peach. 

Michelle M. 

on Yelp

2 years ago

This is the worst urgent care in the city, avoid it if you can. My daughter and I scheduled appointment for upper respiratory and they refused to see my 4 year old due to a $30 past due bill from 2021. It is not Oct 2023, and they could not produce an itemized bill for the past due balance. Then for my appointment I waited over an hour in the patient room and ended up walking out because they only had one physician. Wish they would have told me that before I wanted two hours with this place. 

Mayra P. 

on Yelp

2 years ago

Horrendous service by everyone except the doctor. They lack training in punctuality, professionalism and empathy. No way will I go back. I gave them 2 strikes, there won't be a strike 3 that's for sure. 

Audrey M. 

on Yelp

2 years ago

I scheduled an appointment for 4:10 for a physical. I got a room at 4:50. It is now 5:15 and I am sitting in a room still yet to see a provider. If you are going to give appointments, actually acknowledge them instead of putting walk ins that you are related to ahead of patients. This is absolutely ridiculous. I sat and watched my wait time go higher and higher. This is absolutely atrocious. If you're making an appointment, expect to be here at least 2 hours. 

Joe D. 

on Yelp

2 years ago

Waited 1.5 hours for a SCHEDULED appointment and did not see a doctor. Finally walked out in disgust. Second time this has happened at this location. Looking for another provider. Really disrespectful of people's time.