Physicians Immediate Care

Cheryl W. 

on Yelp

a year ago

I went in at the peek of my illness, just to make sure I didn't have anything serious. It was a Sunday. The day before, I had a fever of 102.1 and typically stand at 98.3/ 98.1. That was high for me. In addition to the fever, I had terrible fatigue, extremely painful cough, nasal congestion, and aches. I did the "telehealth" visit with a doctor on that Sunday, because I guess they were busy and i was informed that if I wanted to see the doctor, it would be a very long wait. I didn't mind. I tested negative for COVID, Strep, ... read more

Jon L. 

on Yelp

a year ago

Avoid this location! Appointments are a scam and just want to make you feel like you are going to be seen. If you ask for a supervisor of course there is none. I guess the staff just does what they want here. Absolutely no customer service. Funny that when I asked to talk to a supervisor "Cindy" picked up the phone (who isn't a supervisor at all) offered no service, and then hung up on me. Thanks Cindy! You are a peach. 

Michelle M. 

on Yelp

a year ago

This is the worst urgent care in the city, avoid it if you can. My daughter and I scheduled appointment for upper respiratory and they refused to see my 4 year old due to a $30 past due bill from 2021. It is not Oct 2023, and they could not produce an itemized bill for the past due balance. Then for my appointment I waited over an hour in the patient room and ended up walking out because they only had one physician. Wish they would have told me that before I wanted two hours with this place. 

Mayra P. 

on Yelp

a year ago

Horrendous service by everyone except the doctor. They lack training in punctuality, professionalism and empathy. No way will I go back. I gave them 2 strikes, there won't be a strike 3 that's for sure. 

Audrey M. 

on Yelp

2 years ago

I scheduled an appointment for 4:10 for a physical. I got a room at 4:50. It is now 5:15 and I am sitting in a room still yet to see a provider. If you are going to give appointments, actually acknowledge them instead of putting walk ins that you are related to ahead of patients. This is absolutely ridiculous. I sat and watched my wait time go higher and higher. This is absolutely atrocious. If you're making an appointment, expect to be here at least 2 hours. 

Joe D. 

on Yelp

2 years ago

Waited 1.5 hours for a SCHEDULED appointment and did not see a doctor. Finally walked out in disgust. Second time this has happened at this location. Looking for another provider. Really disrespectful of people's time. 

Melissa H. 

on Yelp

2 years ago

Had to wait close to two hours to have my son seen here. I understand that a lot of people are sick now, however don't list that you have appointments available if you are just going to place the appointment people with the walk ins. Also when you check in with an appointment they should be honest with how long the wait will be so you can make the best decision for your sick child. Will not be back to this chain of urgent cares ever again! 

B E. 

on Yelp

2 years ago

Lissette or linette with the sleeve tattoo that works at the desk is horrible and should not be working her I made a appointment yesterday for today at 155 and she said I was late and have to wait 11-22 minutes then why would I make a appointment? 

Andrey O. 

on Yelp

2 years ago

The qualification of the doctor was so low - she could not give me any answer, except to send to more qualified colleagues. The appointment with the doctor was very short - no more than 2 minutes. She examined my problem and could not say anything. She didn't even try to be helpful. And that was it. After an hour and a half of waiting. It was just a primitive money-squeezing and outright sabotage. I think this doctor should be fired. I think that my money should be returned.