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Physicians Immediate Care

4.4
  • Chicago, IL

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Location details

5228 N. Northwest Hwy, Chicago, IL, 60630, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.41,023 reviews
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Andrey O.'s profile image
Andrey O. 
rating
3 years ago

The qualification of the doctor was so low - she could not give me any answer, except to send to more qualified colleagues. The appointment with the doctor was very short - no more than 2 minutes. She examined my problem and could not say anything. She didn't even try to be helpful. And that was it. After an hour and a half of waiting. It was just a primitive money-squeezing and outright sabotage. I think this doctor should be fired. I think that my money should be returned. 

Paul L.'s profile image
Paul L. 
rating
4 years ago

The care I received on my first visit was excellent. However, when i returned to have my stitches removed I had to deal with Flor. When I was checking in the receptionist asked me to fill out some paperwork. I said, "oh I filled this out already." Flor happened to be standing at the desk responded for the receptionist stating with an attitude, "you need to complete it every time." So I said, "take it easy. No need to speak to me like that." She says, "oh no don't start with me. It's too early." Then I said, "I wasn't even... read more

H V.'s profile image
H V. 
rating
4 years ago

Do not waste your time and money at this place. The staff is rude and if you expect to see an actual Doctor don't come here, at best you'll see a Physicians Assistant and rude X-Rays techs. I was given diagnoses by a doctor without ever being examined by this doctor. I requested to be given copies of my X-rays and the they said they were too busy, so I came back at later date first thing, and was handed a blank CD on which my X-rays were supposedly on. This is at the very least unethical if not downright illegal. I will... read more

Leah K.'s profile image
Leah K. 
rating
4 years ago

I am giving this place 2 stars for cleanliness and ease of getting seen. Twice now someone in my family has gone here and gotten shrugs and no help. Waste of time and money. Literally only go here if you like have a gash on your hand or something so simple that the dumbest doctor can handle it. 

J T.'s profile image
J T. 
rating
4 years ago

Attempted to make an appointment for covid 19, went online and went through the prompts, at to the place and was informed by the front desk to finish the online registration before walking in. I complied and then was promoted via text to enter a debit card, credit card number with all the security numbers on the card...through text. I would enter these numbers if it was a secure connection through a digital certification, but never though text or a phone call to someone I don't know. I replied to the text prompt stating th... read more

Margaret A.'s profile image
Margaret A. 
rating
4 years ago

I Tried to get a Covid test and got jacked around badly at this facility. I made an appt on line and after filling out all the paperwork they said it wasnt put in correctly. They agreed to give me the 5-7 day test and told me to wait. As i waited in the car they called me again telling me they needed a credit card. I said i didnt have one with me. Then put on hold and told my insurance wasnt acceptable. I finally told them to cancel. After all this back and forth nonsense i never got a test. That was mean as I'm a Senior... read more

Business response:

Thank you for providing feedback about your experience, Margaret. We regret to hear that you were not satisfied with the level of care provided by our Jefferson Park clinic. We take patient concerns very seriously, and your review has been forwarded to our Quality and Compliance team. Again, we apologize and we hope you are feeling better. 

Mark S.'s profile image
Mark S. 
rating
5 years ago

Made an appointment for noon. Didn't get seen until 12:57. "Flo" was extremely rude. Slammed the door in my face with an unprofessional "we're done here". They are disorganized and have no business in the medical field. 

Business response:

Thank you for your feedback, Mark. I'm sorry to hear that you were not satisfied with the customer service provided by one of our staff members. We take your concerns very seriously and will make sure our clinic manager is aware of what occurred. 

Hope H.'s profile image
Hope H. 
rating
5 years ago

You know, I've been to this clinic before, for a cold about a year ago. Service was slow, but it's urgent care, what do you expect? It wasn't a bad experience, convenient. So I decided to go there for a COVID19 test. I had called Sunday, right before they were closing to make sure I had the correct info (insurance, identification, times, ect) so that I could get tested Monday, as they NOW only test on specific days. Cool, right? I asked my employer to let me off 30 minutes early on Monday (4:30p) so that I could make it to ... read more

Chrisofer H.'s profile image
Chrisofer H. 
rating
5 years ago

Jammed with Covid testing. Making people who need to actually seek urgent medical care wait outside in 90 degree heat with no estimated waiting time. Everyone is very rude. So if you need actual treatment, go elsewhere. 

Business response:

Thank you for your feedback, Chrisofer. We are very sorry for the long wait times during this pandemic. We are doing our best to get patients seen as quickly and safely as possible. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.4 star rating with 1,023 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.