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800 N. Larkin Ave, Joliet, IL, 60435, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
Staff was very helpful and attentive! I went in due to ear blockage and walked out all better!! Wait time was not long!
Nothing wrong with the doctors in the back, respectful, holds conversations with you, very sweet. The receptionist needs an attitude adjustment. No, hi, how are you, nothing. Just asks for my id gave me papers to fill out and told me to sit. She then asked me a question, I couldn't hear so I said "sorry what was that" she yells it, there's a difference between changing your voice to make someone hear you and yelling. Then a man and his toddler come out of the bathroom, he's filling something out on his phone, she says to him... read more
I recently came here because of an embarrassing situation but I decided to muscle up the courage and come here. Setting up something online and even accepting out of pocket was such a great feature. Karen was absolutely amazing and was joyfully understanding and accommodating throughout my time. In a matter of 10 minutes give or take, I was back on my feet feeling 110 percent again.... I should of came here in the first place, it's worth it! Thanks Karen and the rest of the staff!
Business response:
We're glad to hear that you are pleased with your visit, Howard! We really appreciate you taking the time to write such a nice review and are glad that you are feeling better. Thank you!
Everyone was very nice and efficient. The receptionist, nurses, techs and doctor treated me very well. I moved through the system with ease. I would highly recommend.
Rachel the PA did a great job. The support staff were nice. We were in and out of there with staples for my son's laceration a lot quicker than an ER visit. It took about 1.5 to two hours, not that bad. Thanks!
I've been to this care facility several times and am very pleased with it. Those who complain about it being slow need to realize that if there are a lot of people waiting, it will take time to work through all their issues. The building is only so big and they have only so many rooms. It's not a big hospital and they don't have a lot of staff there. However, like someone else who left a review, I also made an appt one day and when I got there, I was about 8th in line and they took everyone in order. I didn't get call... read more
i cut my hand gardening, Thankfully I went to Physicians Immediate care on Larkin. I walked in holding my bleeding hand in a paper towel. In short order I was in a room and seen by a doctor. She looked me over and gave me a shot for pain, my hand was cleaned and stiched up. I was in and out in about an hour. The staff was wonderful and did a great job fixing my hand. I would send family/friends there if in need.
I'm updating my original review based on a response from their patient care services. They contacted me via email then we spoke on the phone. She sounded genuinely concerned and we discussed what they will be doing to minimize the wait time (for drug screening) and what we can do on our part (from a company standpoint) to help alleviate the masses at the beginning of the month. I've spoke with our admin staff and they will let corporate know the plan. They did not get full pull yet until we see what happens in the up com... read more
Business response:
Hi Tom, I'm very sorry to hear that you aren't happy with your recent visit and I would appreciate the opportunity to discuss your experience with you further. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Sincerely, Megan, Patient Services
All the staff were helpful and friendly. Dr D'Costa was a great doctor, thorough and friendly. I highly recommend this urgent care to friends and family.
Physicians Immediate Care has a 3.9 star rating with 1,149 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.