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Physicians Immediate Care
- Joliet, IL
About this business
Location details
800 N. Larkin Ave, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
If I could give a 0 I would. I came here back in September for an urgent care situation as I was in town for a weekend visit. The staff was helpful, I was treated, but told to come back the next day for a follow up. They made it seem that it was very important for me to come back for that follow up, so I did. Little did I know that I would be billed an additional $100 copay for that follow-up. I saw a doctor for a total of 2 minutes. I can guarantee, he was not worth $50 per minute. I sent an e-mail to the billing de... read more
Business response:
Thank you for your feedback. I asked our billing department to review your billing information to make sure that it was submitted to your insurance company correctly. They assured me that it was and they would be happy to speak to you about how your insurance processed it or provide a copy of the explanation of benefits that they have on file. If you would like to reach out the billing number is (855) 631-4563.
It would be more accurate if they called this place physicians gradual care, because they care for their patients gradually over the course of three hours. I had to wait so long for service that my rash almost healed itself. This is not the best urgent care in Joliet. Meridian medical associates is.
I went in after being sick for over a week with a cold. I told the Dr. my ear was hurting and I had sinus pressure. He didn't even look in my ears until after I told him my ear was hurting again! And he didn't even look or feel my sinuses . He then told me he didn't think I had the flu and then ordered a flu test? He then wrote a me a prescription for augmentation even though I am allergic to penicillin. I've been to other Physician Immediate care before and the Dr's are great but I will never come back to this one again.
I had to go to this facility for a job related injury, I waited an hour and a half until I was called, meanwhile at least three people that arrived after I did were called before me. I had to return the next day for a "recheck" and I asked Britney the very friendly receptionist why people were called before me that came after me, she said people that need drug screenings or test results are taken before other patients. Approaching 2 hour wait time. For a recheck. And I was told if you leave and come back and your name is ca... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 1,251 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.