This profile has been claimed by the business owner or representative.
PM Pediatric Care
- Urgent Care
- Dallas, TX
About this business
Location details
1935 Medical District Dr, Suite EL 200 , Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to Midnight | |
| Tue | 9:00 a.m. to Midnight | |
| Wed | 9:00 a.m. to Midnight | |
| Thu | 9:00 a.m. to Midnight | |
| Fri | 9:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | 9:00 a.m. to Midnight |
Less wait time. Was waiting for more than 3hrs. Waiting area was dirty. Nasty smell and no where to sit at. People were waiting outside of the waiting area due to full capacity. This place needs to get cleaned up more often.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Me tuvieron mucho tiempo después de que la doctora miro a mi niña creo que se les olvidó que estaba allí salí a preguntar y como que no sabían que hasta que les dije y al final no me dieronintrucciones ni nada ahí porque yo pedí una carta para escuela
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
My daughter was seen by P.A. Sophia Ahmed. She had horrible bedside manner and didn’t take the time to fully examine my daughter. After visit I asked if she can prescribe a steroid or antibiotic due to my daughter fighting the flu for over a week and I received no response and was told it was due to her seeing other patients. I followed up days later and the receptionist laughed on the phone and sent me to voicemail. The most unprofessional facility I have ever visit and do not recommend.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
My daughter had fever for 4 days nonstop and I went to er and they sent me here because they said it would be faster which was a total lie. I waited 4 hours to get in and all they said was they were going to give me a penicillin prescription for an infection and they said to go buy it somewhere else because they had ran out, where was I going to buy it at 10 o clock????? They didn’t do anything about the fever and here I am now putting my daughter in a tub with water because Tylenol doesn’t stop the fever and it’s 5 days now... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I waited for over 2 hours to see a provider for less than 5 minutes. Only 1 provider being available is unideal for an urgent care during flu season..
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
They did absolutely nothing. They said I need to send my son to a bone specialist. They didn't do a X-ray or nothing and it cost $40. My visit took 5 minutes.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Doctor was very rude and didn’t even bother to do anything for my child or listen to my concerns
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
More welcoming and wanting to assist from the receptionist, shorter wait times. I was told I wouldn’t have to wait no longer than 30 minutes and it was way longer than that.
My son was referred to children’s by his pediatrician for an x-ray that he never received. I was treated as if I came off of the street asking for an x-ray for no reason, spent almost 3hrs there, only to pay $153 just for them to touch my son’s head and give their opinion, sans visual proof. I am with my child just about 24/7 and was treated as if I my concerns were delusional. I will NEVER take my son to this location again.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Frequently asked questions about PM Pediatric Care
How is PM Pediatric Care rated?
PM Pediatric Care has a 4.4 star rating with 1,105 reviews.
When is PM Pediatric Care open?
PM Pediatric Care is closed now. It will open at 9:00 a.m.