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PM Pediatric Care
- Urgent Care
- Dallas, TX
About this business
Location details
1935 Medical District Dr, Suite EL 200 , Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 1:00 a.m. | |
| Tue | 9:00 a.m. to 1:00 a.m. | |
| Wed | 9:00 a.m. to Midnight | |
| Thu | 9:00 a.m. to Midnight | |
| Fri | 9:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | 9:00 a.m. to 1:00 a.m. |
More welcoming and wanting to assist from the receptionist, shorter wait times. I was told I wouldn’t have to wait no longer than 30 minutes and it was way longer than that.
My son was referred to children’s by his pediatrician for an x-ray that he never received. I was treated as if I came off of the street asking for an x-ray for no reason, spent almost 3hrs there, only to pay $153 just for them to touch my son’s head and give their opinion, sans visual proof. I am with my child just about 24/7 and was treated as if I my concerns were delusional. I will NEVER take my son to this location again.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I brought my son in to be seen. He was in some pain while we were there and we waited nearly an hour to be seen once we were called to the back. The doctor came in swabbed him for strep and no one gave him anything for the pain or ran any other tests to see what was going on with his issue. I felt like I’d wasted gas and time coming here, but I bet they billed the insurance. Either way, the doctor was great, the front desk associate was great, just not the experience you want when bringing in an ill child.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
No me gusto el trato recibido por ningúna persona mi siquiera de recepción
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Omg it wasnt good at all due to the fact the doctor was supposed to come in after the doctor never came in too see about my babies a hour passed by still never came in so I stepped out to ask and the other nurse that came too see about my babies kept apologizing for the doctor that never came in my feelings was Soo hurt
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
You took X-rays of my 3 year old son's broken leg, and charged me amply for them. You then suggested I make an appointment in the next couple of days with an orthopedist, so we made an appointment the next morning at Children's in Dallas, ostensibly the same hospital you operate in. The next morning we came in and they said they had to do the same x-rays again, because your system couldn't forward them. They said you were supposed to have given us a CD-ROM with the images, which you did not. I called your office and spok... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I wasn’t ok with anything
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Doctor who saw my son was very short and dismissive. Didn’t even get her name, she never introduced herself to me. Waited 2 hours to see her only for her to send us home in less than 5 minutes. Don’t recommend this place.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Medical staff was awesome, but the front desk needs work. I called three times to get a medication transferred and two times they forgot about it and I was waiting at the pharmacy’s for over an hour and then I called again and they never did the transfer. Then on top of that I get question on medication that was out of stock at two locations like it’s not my fault
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Frequently asked questions about PM Pediatric Care
How is PM Pediatric Care rated?
PM Pediatric Care has a 4.3 star rating with 894 reviews.
When is PM Pediatric Care open?
PM Pediatric Care is open now. It will close tomorrow at 12:00 a.m.