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PM Pediatric Urgent Care
- Urgent Care
- Dedham, MA
About this business
Location details
719 Providence Hwy, Dedham, MA, 02026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
It felt very rushed and my toddler who already felt uncomfortable around doctors felt even more uncomfortable. The first person who got all of our information just seemed like she wanted to be out of the room as quickly as possible. I thought maybe they were busy, but that’s not the case considering I could hear a group of ladies chatting from our room. The doctor was more patient but still wasn’t great at making my injured toddler feel comfortable. Her solution was for me to hold my child down rather than take a minute to m... read more
Business response:
Dear Christian, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. We strive to provide high-quality, compassionate care, and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feel... read more
I took my daughter to urgent care because she was experiencing a severe cough that kept her up throughout the night and impacted her functioning during the day. OTC Medications were ineffective. The Visit was extremely brief and a bit rushed. The Dr. Said there was nothing we could do for the cough. It was unhelpful.
Business response:
Dear Andrea, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels better soon an... read more
Lovely staff and providers were great with the baby but they hadn’t caught an ear infection and we had to return the next day with a ruptured ear drum. Was still billed for the second visit
Business response:
We appreciate your feedback, Edith. If you would like to discuss your experience further, don't hesitate to reach out to us at info@pmpediatrics.com. We would love the opportunity to resolve any issues.
I understand the care for my toddler was good, but for my oldest, who was 21, I'm far from grateful. My son was turned away on the day of his appointment in Dedham. He was sent there because his enzyme levels were high, indicating a possible heart attack or stroke, but he never made it past the door. They said they couldn't help him. Sadly, my 21-year-old son was buried on 2/16/2024, and no one ever called to ask about his care or my opinion. Taking his younger sister there weeks later, to the same place her oldest brother, ... read more
Business response:
Thank you for sharing your comments with us, Demitra. This feedback is very concerning, and we’d appreciate the opportunity to learn more about this situation, if you’d be open to it. Would you mind reaching out to us at infor@pmpediatrics.com so that a member of our team can speak with you directly?
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 931 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.