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PM Pediatric Urgent Care
- Urgent Care
- Dedham, MA
About this business
Location details
719 Providence Hwy, Dedham, MA, 02026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
There was no wait when we arrived as a walk-in on Sunday 8/10 at 8pm. The paperwork process was cumbersome as a first time patient. We were brought to the patient room quickly and immediately saw the medical assistant but after that waited 30 minutes to see the provider. With a 10 month old sick child this was extreme and will impact my decision whether to return. The MD on duty said the other provider was sent home. Thank you.
Waisted time and money every time I come here. They do nothing and send you home with a sick child that you will need to take to your pediatrician the next day
We typically visit this urgent care due to its convenience, especially since my daughter has been frequently catching colds lately. However, my perspective changed last Saturday night. At 10:35 PM, we arrived at the urgent care facility in Dedham. I recognized that they were nearing closing time, but they were still open until 11 PM. The nurse practitioner examined my daughter, who was experiencing abdominal pain. She informed us that my daughter had a buildup of stool, claiming that it was something she could feel. However,... read more
Despite making an appointment, we still had to wait over an hour to even be callled into a room. Our pediatrician recommended this place bc you could do a chest Xray. The dr determined this wasn’t needed and insisted my son had the flu. He wasn’t going to do a rapid flu test only the send away one until I insisted. The nurse was incredibly rude when she came in to do it. When my son said “thank you”, she didn’t even look at him and said “mm-hmm” and walked out. Flu test was neg and all she said is “no flu, have a good night.... read more
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I felt rushed and unheard. That is very concerning to me especially after waiting 3 hours for my child to be seen.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
No estuve satisfecho con el tráto hacia mi hija ni con el resultado dado
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Horrible job on my daughter. She had a perfectly clean cut over her eye which the dr decided to glue rather than listen to the more capable nurse who suggested stitches. And he glued the wound open rather than shut for a massive scar. Totally incompetent. Do not use this place!
It felt very rushed and my toddler who already felt uncomfortable around doctors felt even more uncomfortable. The first person who got all of our information just seemed like she wanted to be out of the room as quickly as possible. I thought maybe they were busy, but that’s not the case considering I could hear a group of ladies chatting from our room. The doctor was more patient but still wasn’t great at making my injured toddler feel comfortable. Her solution was for me to hold my child down rather than take a minute to m... read more
Business response:
Dear Christian, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. We strive to provide high-quality, compassionate care, and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feel... read more
I took my daughter to urgent care because she was experiencing a severe cough that kept her up throughout the night and impacted her functioning during the day. OTC Medications were ineffective. The Visit was extremely brief and a bit rushed. The Dr. Said there was nothing we could do for the cough. It was unhelpful.
Business response:
Dear Andrea, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels better soon an... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 1,087 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 7:00 a.m.