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PM Pediatric Urgent Care
- Urgent Care
- Springfield, VA
About this business
Location details
6358 Springfield Plaza, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
I was happy by the customer service on my last visit.
Business response:
Hi, Abrham. We are thrilled to learn that you had a positive experience with us!
Went here last night on a Saturday night around 5 pm for my baby with no appt. I was in and out in one hour. This place and the staff were amazing. Will definitely be back
Business response:
Hi, Chantalle. We appreciate the rating, and are glad we could provide you with a positive experience!
Great place 👌
Business response:
Hi, Genevieve. We appreciate the kind words and are glad we could provide you with a positive experience!
Had an appt…great staff, PA, & customer service. Nightly recommended!
Business response:
Hi, Methaq. We appreciate the rating, and are glad we could provide you with a positive experience!
Failed to send urgently needed prescription despite multiple requests. Then sent to wrong pharmacy.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Pretty long wait but great docs. The facility could really use a facelift. Don’t look up, the ceiling is falling apart and the walls need painting. And refresh your art!
The Dr. we saw was good but other than that, it was a mess. The nurse gave twice the medication that a child with our child’s weight should have. We were told that she got confused between 48lb and 48kg (i.e, 105lb). This is not an acceptable mistake for an urgent care clinic that specializes in children. Also, we did not see the doctor for 50 minutes after our scheduled appointment time. It was also strange that the front desk has a place for electronic signatures but does not even show you the forms that they say you a... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I had an appointment scheduled for 12:15. I arrived on time, and there was only one other patient in the waiting room. However, I wasn’t called in until 1:15. A nurse then took me to a room, where I had to wait an additional 45 minutes for the doctor. If patients are required to schedule appointments, they should be seen on time or with a reasonable delay—no more than 20 minutes. Waiting for such a long time in urgent care, especially with a sick 3-year-old child, is unacceptable.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Wait too long even have an appointment. Disappointed that the doctor did not to check to see how bad for the skin problem. Just came and sent the prescription to the pharmacy.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 891 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.