This profile has been claimed by the business owner or representative.
PM Pediatric Urgent Care
- Urgent Care
- Springfield, VA
About this business
Location details
6358 Springfield Plaza, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
The staff and Dr Chopra were nice, explained things well, and were timely.
Business response:
We appreciate your positive feedback, Natalie! Thank you for choosing PM Pediatric Urgent Care.
I like the patient service starting from the front desk. U guys are so great and welcoming to us! The responses are very fast I love it thank you!
Business response:
We are thrilled to hear that you had a positive experience with us, Aynalem! Thank you for your kind words and for choosing PM Pediatric Urgent Care.
I was happy by the customer service on my last visit.
Business response:
Hi, Abrham. We are thrilled to learn that you had a positive experience with us!
Went here last night on a Saturday night around 5 pm for my baby with no appt. I was in and out in one hour. This place and the staff were amazing. Will definitely be back
Business response:
Hi, Chantalle. We appreciate the rating, and are glad we could provide you with a positive experience!
Great place 👌
Business response:
Hi, Genevieve. We appreciate the kind words and are glad we could provide you with a positive experience!
Had an appt…great staff, PA, & customer service. Nightly recommended!
Business response:
Hi, Methaq. We appreciate the rating, and are glad we could provide you with a positive experience!
The office is short staffed with only 1 doctor seeing both sick and injured kids. The wait time was told that it would be an hour but ended up being 2+ (arrived at 8:20 and wasn’t seen until 11:00) and they close at midnight… Took so long my child fell asleep waiting…. Will never come here again.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
We made an appointment but weren’t seen by the provider until 2 hours later. If they know they only have one provider available, there should be a way to tell the booking system that certain times are not available, so they can space out appointments. Or fit in walk-ins at times that there aren’t appointments. Otherwise, I’m not sure what the point is of a booking system that shows available times for booking.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Inaccurate information
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 1,053 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.