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PM Pediatric Urgent Care
- Urgent Care
- Springfield, PA
About this business
Location details
527 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Horrible. We came in for symptoms of strep especially considering a younger sibling was diagnosed earlier that day and all that was done was popsicle the price of co-pay. The rapid test came back negative and the other test which was sent out didn’t post results until 36 hours later. Which also showed negative but in the meantime we had to be seen by our pediatrician who began treating for strep given the symptoms and history of exposure as was discussed at urgent care. This was unacceptable. While the risk for antibiotic re... read more
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I have an autistic non verbal son who is terrified of the doctors. The staff here is AMAZING. they are so kind and accommodating. We saw Stephanie, a nurse practicer, and she was AMAZING! so kind and gentle and great with son. I absolutely love everyone there!
very quick. felt like concerns were brushed off. was told treatment remedies ive never been told by my primary care physician
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
service was terrible by every metric
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
It was unprofessional. They put my daughter in a room was the nursing practioner and didn’t inform us. We prefer a doctor when going to urgent care. I just didn’t like it and if I have to go again I will not choose them unless it’s my last resort
Business response:
Thank you for providing your feedback and letting us know about this issue, Michele. We set a high standard to provide positive experiences to all families and are truly sorry to hear that standard was not met in your interaction with us. PM Pediatric Care has a team of pediatric care specialists with diverse expertise. While you can ask to see an MD, our providers are assigned according to each patient's requirements, so not every patient will see an MD. Ensuring patient safety is a top priority at PM Pediatric Care, and we... read more
My son couldn’t get his prescription filled because, this urgent care isn’t approved to do pre authorization for insurance purposes. Never had an issue before last visit.
Business response:
Thank you for providing your feedback and letting us know about this issue, Joseph. We are sorry to hear about your experience with us. We strive to provide top-notch care and excellent customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com and a member of our Patient Experience team will reach out directly. We wish you and your family well.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 951 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.