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PM Pediatric Urgent Care
- Urgent Care
- Springfield, PA
About this business
Location details
527 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Great service, check in process is a breeze, we’re always in and out!
Business response:
Hello Indira, We are happy to hear that you had a positive experience with us! We strive to provide short wait times and excellent service for all PM Pediatric Care patients. We appreciate your feedback and we hope that your child is feeling better.
In and out with the ease of scheduling online! Doctor listened to our concerns and addressed everything! Love having a place like this after hours when our peds can’t see us!!
Business response:
Hello Ronald, Thank you for sharing your feedback. We are happy to hear that you had a positive experience with us! We strive to provide short wait times and excellent service for all PM Pediatric Care patients. We appreciate your feedback and we hope that your child is feeling better.
Check in was easy especially since I am the grandmother. (Brought in my 18 month old granddaughter for cough and fever). Just needed verbal consent from mom over the phone. Wait time was not long. Doctor checked her over and was very pleasant.
Business response:
Hello Renee, We are happy to hear that you had a positive experience with us! We strive to provide short wait times and excellent service for all PM Pediatric Care patients. We appreciate your feedback and we hope that your grandchild is feeling better.
Wait wasn’t too long, about an hour. Front desk women were ok not too much customer service. Doctor spoke extremely fast and we felt rushed and it wasn’t fully explained about what my child had.
Business response:
Hello Jalen, Thank you for your feedback. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to provide excellent customer service and clear communication to all our patients and families. Your review will be shared with our management team in hopes of making necessary improvements. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope that your child ... read more
Horrible. We came in for symptoms of strep especially considering a younger sibling was diagnosed earlier that day and all that was done was popsicle the price of co-pay. The rapid test came back negative and the other test which was sent out didn’t post results until 36 hours later. Which also showed negative but in the meantime we had to be seen by our pediatrician who began treating for strep given the symptoms and history of exposure as was discussed at urgent care. This was unacceptable. While the risk for antibiotic re... read more
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I have an autistic non verbal son who is terrified of the doctors. The staff here is AMAZING. they are so kind and accommodating. We saw Stephanie, a nurse practicer, and she was AMAZING! so kind and gentle and great with son. I absolutely love everyone there!
very quick. felt like concerns were brushed off. was told treatment remedies ive never been told by my primary care physician
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
service was terrible by every metric
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
It was unprofessional. They put my daughter in a room was the nursing practioner and didn’t inform us. We prefer a doctor when going to urgent care. I just didn’t like it and if I have to go again I will not choose them unless it’s my last resort
Business response:
Thank you for providing your feedback and letting us know about this issue, Michele. We set a high standard to provide positive experiences to all families and are truly sorry to hear that standard was not met in your interaction with us. PM Pediatric Care has a team of pediatric care specialists with diverse expertise. While you can ask to see an MD, our providers are assigned according to each patient's requirements, so not every patient will see an MD. Ensuring patient safety is a top priority at PM Pediatric Care, and we... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 732 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.