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PM Pediatric Urgent Care
- Urgent Care
- Livingston, NJ
About this business
Location details
571 W Mt Pleasant Ave, Rt. 10, Livingston, NJ, 07039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
From the get-go our nurse was argumentative and refused to help our special needs son. My son was calm and quiet when he entered but she stated he may not be helped. She seemed angry at my son for no reason without having even asked any questions. She took his temperature on his forehead and kept wrapping the device around to the back of his head which was unusual and scared him. She became annoyed that he cried, spoke roughly to him, and left (slamming the door). She came back and refused swabbing my son's throat by yelling... read more
Business response:
Dear Monica, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will co... read more
The entire registration and ID verification process for the child was a mistake, causing all scheduled tests to be canceled due to an error in the name. Furthermore, they insisted we return just so they could perform the tests again instead of finding a way to correct the first name – which is particularly unreasonable for a child with a high fever who had already fallen asleep. The entry into the system to obtain the results was also cumbersome and user-unfriendly. Ultimately, the next day, I took him to his regular clinic... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Yossi. We set a high standard to provide top-notch care and excellent service to all families and are truly sorry to hear that standard was not met in your interaction with us. We welcome the opportunity to speak with you personally about your experience. Please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family well.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.1 star rating with 758 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.