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PM Pediatric Urgent Care
- Urgent Care
- Livingston, NJ
About this business
Location details
571 W Mt Pleasant Ave, Rt. 10, Livingston, NJ, 07039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
The staff was friendly and courteous. Attentive to our needs. Despite the wait, I feel that things ran efficiently (we had 5 other patients ahead of us and we were in and out in an hour and a half as a walk-in). Dr. Lamour took care of my daughter. She was efficient and pleasant and addressed our issue promptly. I would recommend PM Pediatrics in Livingston.
Business response:
Hi, Jeffrey. Your feedback is highly appreciated. Thank you so much for the review!
Taken in to see the Dr quickly. Knowledgeable Dr. good experience
Business response:
Hello Paul, Thank you for sharing your feedback. We are happy to hear that you had a positive experience with us! We strive to provide short wait times and excellent service for all PM Pediatric Care patients. We appreciate your feedback and we hope that your child is feeling better.
Great experience! Everyone was great from the receptionist, the doctor and nurse aide. We felt very welcomed at eased and most importantly my 5 year old felt comfortable.
Business response:
Hello Juliet, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
Our visit to this pediatric urgent care was underwhelming and raised several concerns regarding quality of care. No vital signs were taken during the visit—no temperature, no oxygen saturation, and no basic measurements. This was especially concerning given that the provider was informed my child had close contact with someone diagnosed with the flu. Despite this information, no testing or objective assessment was performed. Additionally, we were charged a copay even though our insurance policy clearly states that no copay i... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Did not like having to create a portal account on a mobile phone with a sick toddler. Creating an account, going back and forth entering a text code, then email code, not user friendly on a mobile phone. Thankfully there were two of us there because it would have been difficult being alone with a 1 year old. Don’t feel that the provider listened to what we were saying. Baby’s voice became hoarse within 30 minutes after dinner, having been sick for the past week. The rapid onset of the hoarseness is what brought us in. Her ... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Doctor did not wear gloves and put his fingers in my kids mouth. Took him to the regular pediatrician the day after urgent care. Turned out he had a double ear infection! Urgent care said he didnt eve had redness.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Was glad to be able to go to an urgent care that have late hours. However, the front desk could be more professional. Seeing as there are patients and family in the lobby. The front desk representative was on the bluetooth earpiece taking a personal the entire time.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Felt rush and was not fully confident at the assessment of the PA. For a pediatric clinic, they are not that patient with little kids that are afraid to get a test.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
While the staff at the front desk was wonderful, Maya Silbert, MD was not. My son was given a throat culture, and when she finally came back in the room with his results, she kicked him in the foot because he was on his phone. The culture for strep was negative. Although he was presenting with a sinus infection, and we'd been treating with over the counter meds for 12 days, she said without a positive strep test she wouldn't prescribe meds. Said "It could be allergies," even though I said he's been tested and doesn't have al... read more
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.1 star rating with 758 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.