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Quit working not even 5 months old. However they did replace it with a new one.
Business response:
Thank you, Shane. We regret the unit stopped working but glad to hear a replacement was provided. We hope your new cleaner performs well. From your Polaris Team
Very good machine, before this one I had the p825 for close to 10 yrs again very good machine also very good customer service.
Business response:
We appreciate your loyalty to Polaris continues. Your kind words about our customer service mean a lot to us. From your Polaris Team
Love this robotic cleaner!! It works great!!
Business response:
We're happy to hear the robotic cleaner works great for you, Tammie! Your satisfaction means a lot to us. From your Polaris Team
So far everything is going great. No problems.
It is a small unit that does a big job, easy to clean, very happy with it.
Business response:
We are glad to hear your cleaner does a big job despite being a smaller unit. Happy you are pleased with it! Thank you, From your Polaris Team
Love my pool cleaner
Business response:
We are happy to hear you love your pool cleaner, Kathy. Your satisfaction means everything to us! From your Polaris Team
The first time I used the Polaris it completely missed one end of my pool after running for over two hrs, it went back to the same place several times. It just does it randomly so it’s not the best !
Business response:
We're sorry to hear about these issues with your 7240 Sport. We recommend that you discuss them with your local dealer where you purchased your cleaner as they should be able to share some advice and troubleshooting tips for better performance. From your Polaris Team
This cleaner is fantastic. I was looking for something reliable, but not overly complex with all the bells and whistles, and this fits the bill.
Business response:
Thanks, Daniel! That is FANTASTIC to hear too! So glad to know your cleaner fits the bill. From your Polaris Team
Would not work on first attempt but now okay. Was barely covering 1/3 of the pool but I reread the manual. I untangled a knot in the hose and started it from a more central position and now working fine. Suction not strong enough to fully clean liner creases (maybe 70%) but otherwise does a good job.
Business response:
Thank you for your review Rick. We're glad to know you've been able to work things out with troubleshooting. We recommend discussing your issues with your local pool retailer so they can share some tips and insight. If you need to reach out to our product support team at any time in the future, you can email ProductSupport@fluidra.com or call (800) 822-7933 during operating hours. Thanks from your Polaris Team
Polaris 7240 Sport Compact Robotic Cleaner has a 4.4 star rating with 84 reviews.
Polaris 7240 Sport Compact Robotic Cleaner is closed now. It will open tomorrow at 9:00 a.m.