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This pool cleaner is so thorough and efficient we love it. It is so nice not to have the cleaner and tubes in the pool anymore.
Business response:
Thank you so much for your kind words, James! We really appreciate your taking the time to share your experience with us. Happy swimming! Your Polaris Team
works as promised
Business response:
We greatly appreciate your review, Michael! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
Cleans well but definitely don’t like dealing with the electric cord.
Business response:
Hi John, Thanks for sharing your valuable feedback! We're glad to hear that the EPIC 8642 iQ is working well for you. If the cleaner's cord is tangling, here are some tips to help: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution ... read more
Great little machine . Has a few issues cleaning in corners but other than that dies a great job . Best purchase I ever made !
Business response:
We greatly appreciate your positive review, Tanya! Wishing you a wonderful pool season. Cheers, Your Polaris Team
So far so good. Are dolphin only lasted 2 years so we are very hopeful that this lasts much longer!
Business response:
Thank you for taking the time to leave a review, Lorrie! We hope you enjoy your pool season. Happy swimming! Your Polaris Team
Works great! Excellent at picking up even the smallest debris.
Business response:
Thank you for your glowing review, Pamela! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
I really enjoy this machine. The only reason why I did not give it a five star is because sometimes I have to go into the pool to move the dirt out of the corners for it to be cleaned.
Business response:
Thank you for taking the time to leave a review, Steven! If your cleaner isn't picking up fine debris like dirt or sand, you might need a fine filter canister. We would be happy to help you place an order for a fine filter canister. Please respond to this email and include your address and date of purchase so we can look up your account. Swim on! Your Polaris Team
A quick reference sheet would be helpful. Contact, warranty, max run time, web reference.
Business response:
Thank you for your review and feedback, Brian. We'd like to point you to our product page and owner's manual, in case they fill in any of the gaps you're looking for: https://www.polarispool.com/en/products/pool-cleaners/robotic-pool-cleaners/polaris-epic-8642-iq https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/h/h0699900_epic.pdf?rev=44a734c067bf42968109993f72051a18 If you need any assistance please contact us at (800) 822-7933 or customerfeedback@fluidra.com All the best, Your Polaris Team
This is the best cleaner Ive used for a pool. The rotating sweeper silicon brushes allow me to stop brushing down the walls and floor every week. Very easy to use. My pool has never looked better.
Business response:
Thank you for your positive and detailed review, Joshua! We are happy to hear your EPIC cleaner is performing so well and that you're satisfied. Happy swimming! Your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.7 star rating with 154 reviews.
Polaris EPIC 8642 iQ robotic cleaner is open now. It will close at 6:00 p.m.