Polaris EPIC 8642 iQ robotic cleaner

4.6

4.6285 reviews

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Christian W.

3 months ago

It’s looks nice and connected perfectly. However, it doesn’t clean the sides and steps very well on the sides of the pool.

Business response:

Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Christian! Your trust and satisfaction are our top priorities. We'd like to help get your EPIC cleaning the pool walls better! Here are some tips: 1. Check if the filter canister is full or dirty. To clean the filter canister, see "Cleaning the Filter Canister" in the manual. 2. Check the water chemistry. If the sides of the pool are slippery or slimy, microscopic algae, invisible to the human eye, are present in the pool. We are sorry your cleaner isn’t taki... read more

Beth P.

3 months ago

So far, so good. Seems to clean the pool well. I like the feature where it climbs the wall to take it out of the pool. Easy to clean. The caddy that came with it is cumbersome to use (hard to get the cord wound on it and get it to stay), so we got a storage container to use instead. Would have liked a better caddy. The Polaris is a bit expensive, so I hope it lasts a while. We bought it to replace a Dolphin cleaner that only lasted 2 years.

Business response:

Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Beth! Your trust and satisfaction are our top priorities. We appreciate your feedback regarding the caddy. A tip to help your EPIC live its longest life is to remove the cleaner from the pool after the cleaning cycle is completed, rinse it with fresh water, and store it out of direct sunlight or inclement weather, and it sounds like your storage container is perfect for that. Always remove the cleaner from the pool when super chlorinating or adding acid. Enjoy ... read more

Beverly H.

3 months ago

We have tried another brand and was not happy so we switched back to a brand we know we can trust. Very pleased with this product

Business response:

Hi Beverly, Thanks for choosing the Polaris EPIC 8642iQ! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. Your Polaris Team

Gary H.

3 months ago

WOW great pool cleaner

Business response:

Thank you for your glowing review, Gary! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team

Anna B.

4 months ago

It’s easy to use. The only thing is we were not able to find a way to schedule cleaning

Business response:

Thank you for your review, Anna! If you need help, please call our technical support team at (800) 822-7933. Happy swimming! Your Polaris Team

Patrick M.

4 months ago

Very efficient pool cleaner. Had a suction based Barracuda for years, this runs circles around it.

Business response:

We are glad to hear your EPIC 8642 iQ is performing so well, Patrick!. Thank you for choosing Polaris. Happy swimming! Your Polaris Team

George G.

4 months ago

Amazing pool cleaner. Very strong and goes up the walls. Rebate deal was great. Fast processing and delivery of debit card.

Business response:

Thank you for your detailed and wonderful review, George! We greatly appreciate you and hope you enjoy your time by the pool. Happy swimming! Your Polaris Team

Sherry T.

4 months ago

WE ARE EXCITED TO USE THIS AWSOME MACHINE. WE PUT IT IN THE POOL, WENT TO DINNER AND CAME BACK TO SPOTTLESS POOL. WE ARE HAPPY CAMPERS. THE ONLY CONCERN IS THE CARRY CART IS A BIT UNSTABLE. WORRY ABOUT BREAKING IT.

Business response:

Thank you for your review, Sherry! We are glad to hear your cleaner is performing well and that you're so happy. If you have any issues with your caddy, please email us at customerfeedback@fluidra.com so we can take care of you. All the best, Your Polaris Team

Denise C.

4 months ago

By far the best pool cleaner we have owned! I see this lasting us several years! The app makes it easy to schedule the cleanings and pull it out when it’s done to reduce the time the cleaner is sitting in the salt water. Invest in a weather cover and to extend the life of the cleaner!

Business response:

Thank you for your glowing review, Denise! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team