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Great job cleaning the pool. The app is very user friendly.
Business response:
Thank you for sharing your positive experience with us, Nicole! We are happy to hear your EPIC cleaner is performing so well. Happy swimming! Your Polaris Team
My Dolphin brand cleaner stopped working just shy of two years, so I decided to replace it with the Polaris Epic. Wow, what an improvement. Here's why: 1) The cost of the Polaris was 60-70% of the cost of the Dolphin. 2) The Polaris has the wall climb feature which makes it much easier to pull from the pool. 3) The debris basket of the Polaris is much larger and easier to remove and clean than the two smaller baskets of the Dolphin. 4) The Polaris is always connected to wi-fi, while getting the Dolphin to connect to wi-f... read more
Business response:
Thank you for your detailed and positive review, Bill! We are thrilled to hear you're so happy with your EPIC cleaner and greatly appreciate you taking the time to share your experience with us. Happy swimming! Your Polaris Team
doesnt seem to pick up as much as other cleaners. doesnt clean as well as other cleaners
Business response:
We are sorry to hear your EPIC isn't cleaning as well as you expected, Preston. Please respond to this email and provide us with a few more details so we can understand your situation better. Thank you, Your Polaris Team
So far so good. Waiting on the upgrade to happen that will work with the Jandy Aqualink
Business response:
Thank you for sharing your experience with us, Doug! We hope you enjoy your swim time. Cheers, Your Polaris Team
Cleans great
Business response:
Thank you for the 5-star review, Stephen! We are happy to hear your cleaner is performing well. Happy swimming! Your Polaris Team
Easy to install.cleans well
Business response:
Thanks for sharing your story, Denise! Wishing you the perfect swim. Your Polaris Team
I like the ease of using this cleaner--we have a huge pool and I have always wanted something to help with maintenance. This year we invested in this unit which does a good job picking up all the debris off the floor and walls. It's amazing someone invented such a smart submersible vacuum! The only issue is with algae that is heavy or stickier, it takes longer to get all of that up, so I need to run it for a couple cycles instead of only one. I do like the remote control feature too so I can direct it where to go in the ... read more
Business response:
Thank you for sharing your experience with us, Renee! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
This is a great machine, we upgraded from a suction side cleaner and the difference is amazing. Worth every penny.
Business response:
Thank you for your glowing review, Thomas! We are thrilled to hear you're so happy with your cleaner. Happy swimming! Your Polaris Team
Does what it's supposed to do. Works as advertised. Love being able to conveniently control it from my phone. Easy emptying: A one-handed task. Nice having two modes: Bottom or bottom & sides. Got my rebate in a timely manner. Had it for 5 weeks now. So far, it's a great product.
Business response:
Thank you for your kind words and detailed review, Philip! We are delighted to hear your EPIC cleaner is performing so well. Enjoy your swim time! Your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.7 star rating with 145 reviews.
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open at 9:00 a.m.