This profile has been claimed by the business owner or representative.
Polaris EPIC 8642 iQ robotic cleaner
It works okay but not great. Things we like: 60 foot cord is good for larger pools, bag less container is easy to hose clean, and power box is light and intuitive. It could be better at climbing out of the pool when called (can get stuck) and the remote function is pretty clunky (works for a very short time and then turns itself off). For the price, I think the value is 3 stars. Gets the job done but not a product I would buy again. We had Aquabots flor years and they did a much better job especially knowing that there were ... read more
Business response:
We appreciate your feedback and review, John. We will share your comments with our product team for future improvements. All the best, Your Polaris Team
Product is easy to use and easy to setup works great but the only problem doesn’t do a good job on the stairs but other than that it does a good job on the walls and floor
Business response:
Thank you for your review, Rick! We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
Great pool cleaner and so easy to use! Love the ability to program it on my phone. This in our third Polaris over the many years of owning our pool. Like this model the best.
Business response:
Thank you for the glowing review, Teresa! It's always a pleasure to hear from a satisfied and repeat customer. Happy swimming! Your Polaris Team
Haven’t used cleaner yet.Will update when I use it.
Business response:
Thank you, Ben. We hope your cleaner performs beyond your expectations. Happy swimming! Your Polaris Team
So far my experience with the Polaris Epic 8642 has been great. I previously had a Dolphin cleaner and the Polaris beats it hands down. The job it does on cleaning the floor and walls of my pool are outstanding. I love the option of cleaning the floor or both walls and floor. I also love the control provided by the app! I can empty the basket and rinse it in half the time of my previous cleaner. The lift system is a real winner!
Business response:
Thank you for your wonderful and detailed review, Kurtis! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
So far, so good. Time will tell.
Business response:
Thank you for taking the time to share your experience with us, Robert. Please let us know if there is anything we can do to improve your experience. Happy swimming! Your Polaris Team
Works great
Business response:
Thank you for your positive review, William! Wishing you the perfect swim. Cheers, Your Polaris Team
Easy to use, the machine does a great job
Business response:
Thank you for your positive review, Andrew! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Does a great job of cleaning entire pool, walls and all. Easy set up. Happy with the app, use it more than I thought I would. Would highly recommend this robot.
Business response:
Thank you for your detailed review and recommendation, Holly! We are thrilled to hear about your positive experience and appreciate your sharing with us. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris EPIC 8642 iQ robotic cleaner
How is Polaris EPIC 8642 iQ robotic cleaner rated?
Polaris EPIC 8642 iQ robotic cleaner has a 4.7 star rating with 154 reviews.
When is Polaris EPIC 8642 iQ robotic cleaner open?
Polaris EPIC 8642 iQ robotic cleaner is open now. It will close at 6:00 p.m.