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Cleaner does not pick up fine particles like dust
Business response:
We’re sorry to hear that your cleaner isn’t capturing the fine debris in your pool, Brett. We’d be happy to help! We recommend trying a fine filter canister to see if it improves the performance. Please email us at customerfeedback@fluidra.com and confirm your address, and we’ll place an order for a fine filter canister right away. Thank you, Your Polaris Team
Very easy to setup and operate.
Business response:
Thank you for your 5-star review, Doyle! We aim to create quality products that simplify your pool experience every day. Happy swimming! Your Polaris Team
Very helpful
Business response:
Thank you for sharing your positive experience with us, Craig! Wishing you the perfect swim. Cheers, Your Polaris Team
It is doing great where it goes but it does not cover the entire pool.
Business response:
Thank you for taking the time to leave a review, J.P. We're sorry your cleaner isn't covering your entire pool as expected. Please call our support team at (800) 822-7933 so we can help troubleshoot. All the best, Your Polaris Team
The Polaris 8642iq has been outstanding so far, cleans the bottom and walls of the pool thoroughly, its self emptying feature make it simple to remove from the pool when done.
Business response:
Thank you for your 5-star review, Al! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Works Great, easy to use.
Business response:
Thank you for your 5-star review, Victor! Wishing you the perfect swim. Cheers, Your Polaris Team
This is a great piece of machinery. It climbs the walls and stairs. It runs 2 1/2 hours every day. So far, so good. Hope it continues.
Business response:
Thank you for your kind words and 5-star review, Mark! We are thrilled that your EPIC cleaner is performing so well. Happy swimming! Your Polaris Team
Love this thing. Does a great job cleaning. Wish it “mapped” the pool so it doesn’t just randomly drive around but it still does a great job.
Business response:
Thank you for your review, Abdul! Wishing you the perfect swim. Cheers, Your Polaris Team
This product is amazing! Not sure why I waited so long to invest in this.
Business response:
Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Rachel! Your trust and satisfaction are our top priorities. We're thrilled that you are so happy with your new cleaner. Enjoy the extra swim time! Your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 227 reviews.
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open tomorrow at 9:00 a.m.