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Polaris EPIC 8642 iQ robotic cleaner
So far so good. Hard to understand how machine starts.
Business response:
We greatly appreciate your feedback, Alice. Since your cleaner was purchased from PoolWerx, we recommend discussing your questions with them so they can share their advice or troubleshooting tips. From your Polaris Team
No mess no sprays it’s wonderful
Business response:
Thanks for sharing Kathy, and we're glad to know the Polaris EPIC 8642 iQ performs well for you. From your Polaris Team
Pretty good.
Business response:
Thanks, Tom! Glad the Polaris EPIC 8642 iQ is working well for you. From your Polaris Team
The best pool cleaner
Business response:
We're thrilled to hear the Polaris EPIC 8642 iQ is the best pool cleaner for you, Gayle. Thank you! From your Polaris Team
So far the EPIC 8642 iQ is performing above expectations. Hopefully this performance will be consistent.
Business response:
Your positive feedback on the EPIC 8642 iQ is great to hear. Above expectations is where we like to be! Thanks for sharing. From your Polaris Team
It cleans the bottom of the pool exceptionally well. However, we have a built in seat that goes halfway round the pool. It doesn’t seem to clean that very well at all along with the steps down into the pool.
Business response:
We sincerely value your feedback. Please be sure to discuss your issues with the dealer you purchased your EPIC cleaner from for advice and troubleshooting tips. You can also reach out to our product support team for more information, you may call (800) 822-7933 – 8 am-5 pm your local time. Please note that we do experience high call volumes during the peak of the summer season, so if hold times are longer than usual, we also offer a callback option. Please be sure to follow all prompts to successfully schedule your callback... read more
Almost every week it has trouble due to the shallow sun shelf. It shuts off standing on end at the steps and one time it turtled. I want foor and walls so this is a problem.
Business response:
We're sorry to hear that your EPIC 8642 has difficulty with some of your pool's features. We suggest you discuss your issues with the local pool professional who you purchased the cleaner from to see if they can share any advice or troubleshooting tips. If you'd like to reach out to our product support team for more information, you may call (800) 822-7933 – 8 am-5 pm your local time. Please note that we do experience high call volumes during the peak of the summer season, so if hold times are longer than usual, we also off... read more
This thing works great. Our pool hasn't been cleaner. The cord to the cleaner can be a bit like wrestling a boa constrictor to wrap up.
Business response:
We're so glad to hear your pool is cleaner than it's ever been, Jim! We hope the cord will become easier to handle over time. From your Polaris Team
Love the design of the new basket and carrier for the robot. So convenient and the robot does a great job cleaning the walls and floor.
Business response:
Thank you for your wonderful feedback, Brian. Glad to hear you're enjoying an EPIC clean. From your Polaris Team
Frequently asked questions about Polaris EPIC 8642 iQ robotic cleaner
How is Polaris EPIC 8642 iQ robotic cleaner rated?
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 297 reviews.
When is Polaris EPIC 8642 iQ robotic cleaner open?
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open tomorrow at 9:00 a.m.