Polaris EPIC 8642 iQ robotic cleaner

4.6

4.6259 reviews

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Shawn T.

a month ago

It works great except on stairs and the corners.

Business response:

Thanks for sharing your story, Shawn! Any automatic pool cleaner can encounter difficulties with steps and tight areas, depending on the configuration of your pool and the size of the cleaner. If the cleaner cannot accommodate your pool's steps, we suggest brushing the steps to allow the cleaner to pick up any debris. Enjoy your swim time! Your Polaris Team

Anthony V.

a month ago

The vacuum is amazing and the company has great service.

Business response:

Thank you for your wonderful feedback, Anthony! We're thrilled that you find the EPIC amazing and that you appreciate our customer service. Enjoy your clean pool! Your Polaris Team

Christian W.

a month ago

It’s looks nice and connected perfectly. However, it doesn’t clean the sides and steps very well on the sides of the pool.

Business response:

Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Christian! Your trust and satisfaction are our top priorities. We'd like to help get your EPIC cleaning the pool walls better! Here are some tips: 1. Check if the filter canister is full or dirty. To clean the filter canister, see "Cleaning the Filter Canister" in the manual. 2. Check the water chemistry. If the sides of the pool are slippery or slimy, microscopic algae, invisible to the human eye, are present in the pool. We are sorry your cleaner isn’t taki... read more

Beth P.

a month ago

So far, so good. Seems to clean the pool well. I like the feature where it climbs the wall to take it out of the pool. Easy to clean. The caddy that came with it is cumbersome to use (hard to get the cord wound on it and get it to stay), so we got a storage container to use instead. Would have liked a better caddy. The Polaris is a bit expensive, so I hope it lasts a while. We bought it to replace a Dolphin cleaner that only lasted 2 years.

Business response:

Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Beth! Your trust and satisfaction are our top priorities. We appreciate your feedback regarding the caddy. A tip to help your EPIC live its longest life is to remove the cleaner from the pool after the cleaning cycle is completed, rinse it with fresh water, and store it out of direct sunlight or inclement weather, and it sounds like your storage container is perfect for that. Always remove the cleaner from the pool when super chlorinating or adding acid. Enjoy ... read more

Beverly H.

a month ago

We have tried another brand and was not happy so we switched back to a brand we know we can trust. Very pleased with this product

Business response:

Hi Beverly, Thanks for choosing the Polaris EPIC 8642iQ! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. Your Polaris Team

Gary H.

a month ago

WOW great pool cleaner

Business response:

Thank you for your glowing review, Gary! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team

Anna B.

2 months ago

It’s easy to use. The only thing is we were not able to find a way to schedule cleaning

Business response:

Thank you for your review, Anna! If you need help, please call our technical support team at (800) 822-7933. Happy swimming! Your Polaris Team

Patrick M.

2 months ago

Very efficient pool cleaner. Had a suction based Barracuda for years, this runs circles around it.

Business response:

We are glad to hear your EPIC 8642 iQ is performing so well, Patrick!. Thank you for choosing Polaris. Happy swimming! Your Polaris Team

George G.

2 months ago

Amazing pool cleaner. Very strong and goes up the walls. Rebate deal was great. Fast processing and delivery of debit card.

Business response:

Thank you for your detailed and wonderful review, George! We greatly appreciate you and hope you enjoy your time by the pool. Happy swimming! Your Polaris Team