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Polaris MAXX Suction Pool Cleaner
It tends to go in circles
Business response:
We are sorry to hear your cleaner isn't covering the pool as expected, Scott. We recommend taking your cleaner to a local warranty station for a diagnostic review. They will be able to help troubleshoot and see if there is an issue. You can find a local station using our dealer locator - https://locator.fluidrausa.com/en Please let us know if you have questions or need further assistance. All the best, Your Polaris Team
Seems like it spend most of the time in the deep end of pool. It turns way to much. I’ll see it go a foot and turn then go another foot and turn.
Business response:
We're sorry to hear your cleaner isn't covering the entire pool, David. We recommend counting the wheel rotations to verify proper flow. Refer to the section, “Check for Proper Flow” in the owner's manual and adjust the flow if necessary - https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/h/h0671300.pdf?rev=f020cb9c61ab444789e042e868691618 Hopefully, this helps, but if you continue to need assistance please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
Helpful thanks
Business response:
Thank you for your review, Arthur! We are glad your cleaner is performing well. Happy swimming! Your Polaris Team
We visited Leslie's pools when we decided to upgrade our pool cleaner. The person at the store explained several brands of cleaners, including the Polaris Maxx. We went home, researched on-line and decided on the Polaris Maxx. It is a great unit that keeps our pool floor very clean. We really like the scrubbing motion as it has removed the floor "slickness" we had noticed. Our previous cleaner only had vacuum feature, so it did not clean, just picked up.
Business response:
Thank you for taking the time to share your positive experience with us, Glenn! We are thrilled to hear that the MAXX has exceeded your expectations and is keeping your pool so clean. We hope you enjoy your swim time! Cheers, Your Polaris Team
I am several weeks into owning and using the Polaris MAXX. Day one, I am really impressed with the effort the pool cleaner is saving me in keeping the pool clean. It does require some babysitting, however. We went away for the weekend and a small stick lodged itself in the intake. No work was done over the weekend, but a few hours later the pool was back to looking clean. So far, it seems like money well spent; we will see how long it lasts for a full review.
Business response:
Thank you for your detailed and positive review, Gabriel! If you find your cleaner is getting locked up on occasion, we recommend removing the inlet adapter at the bottom of the cleaner to help larger debris pass through. Here’s a quick video that explains this conversion: https://www.youtube.com/watch?v=BtEI5Qex868&list=PL3Fq80t74vvnplqTq7JyeS_Z6OWblJRX9&index=16 We hope this helps. Please let us know if you have any further issues or questions. All the best, Your Polaris Team
The Polaris MAXX suction pool cleaner work good, it just will not climb up the side walls. I don't know how to get it to clean the side walls. I am using my pool side suction port.
Business response:
Thank you for your positive review, Jacob! We want to help you with the wall climbing issue. First, verify proper flow by counting the wheel rotations of the cleaner tracks. Next, ensure the hose float is positioned approximately 9" from the cleaner. For more details, refer to the product manual, found here: https://www.polarispool.com/en/products/pool-cleaners/suction-pool-cleaners/polaris-maxx If you continue to need assistance, please call our technical support department at (800) 822-7933. All the best, Your Polar... read more
Pool vacumme works great. Definitely goes in all directions. Only only concern is the scrubbers wearing on my pebble tech pool. Hope they hold up against that rough surface. After a few weeks they seem to be doing ok.
Business response:
Thank you for your positive review, Brian! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
wonderful Cleaner
Business response:
Thank you for your 5-star review, Michael! Wishing you the perfect swim. Cheers, Your Polaris Team
Wonderful wish i had one sooner. Don’t have to brush the pool anymore, no more leaves either! Works with no hitches. Couldn’t be happy with the purchase so far.
Business response:
Thank you for your positive review, Christi! We are thrilled to hear you're so happy with your MAXX. Enjoy your clean pool! Your Polaris Team
Frequently asked questions about Polaris MAXX Suction Pool Cleaner
How is Polaris MAXX Suction Pool Cleaner rated?
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 966 reviews.
When is Polaris MAXX Suction Pool Cleaner open?
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.