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it took a while to figure out the right suction to make the unit move. Super easy to put it into the pool and take out.
Business response:
Thank you so much for your positive review, Lisa! We really appreciate your taking the time to share your experience with us. You are correct that getting the settings adjusted when you first set up your new cleaner is an important step, and we're happy to hear that you found the right setting for your pool. If we can assist in any way, please let us know at (800) 822-7933. Enjoy your swim time! Your Polaris Team
The pool cleaner is worth every penny, but the wait for the rebate is a pain in the neck.
Business response:
Hi Alfred, Thanks for your Polaris MAXX Suction Pool Cleaner review! We're glad you're so satisfied with the cleaning performance of your cleaner and appreciate your kind words. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Enjoy your clean pool! Your Polaris Team
Easy set up. Great job to be so small. Only issue I have is that it doesn’t seem to go up the steps. I have the brush the steps or set the vacuum on each step.
Business response:
Hi Anita, Thank you for taking the time to share your experience with the Polaris MAXX Suction Pool Cleaner! We appreciate your feedback and are glad to hear that it does such a great job in your pool. All our automatic pool cleaners will navigate steps to the best of their ability, based on your pool's step size and shape as well as the cleaner's size. Most pool steps are easily cleaned, but this is specific to each pool's configuration. If we can assist with anything, please let us know at (800) 822-7933. We're always h... read more
Great cleaner. Made a difference in the condition of our pool. Easy to use and heavy duty. Plus we are suppose to get a $100 rebate. Good quality. Thanks.
Business response:
Thanks for your Polaris MAXX review, Jim! We're happy to hear that it's made such a difference in your pool. Your rebate may take 6 to 8 weeks to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. We appreciate your kind words and wish you the perfect swim! Your Polaris Team
Works great
Business response:
We are happy to hear your cleaner is performing well, Tom! Wishing you a great pool season. Cheers, Your Polaris Team
Easy to set up and excellent cleaning capability.
Business response:
Thank you for your review, Kevin! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
love my new pool cleaner,pool looks great,fast reply on the rebate
Business response:
Thank you for your glowing review, Jill! It's always a pleasure to hear from a satisfied customer. Cheers, Your Polaris Team
The unit works great so far love it
Business response:
Thank you for your review, Pat! We are happy to hear your MAXX is performing well and appreciate you sharing your experience with us. Cheers, Your Polaris Team
This does a fantastic job
Business response:
We greatly appreciate your 5-star review, Ronald! Wishing you the perfect swim. Cheers, Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 966 reviews.
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.