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Polaris P825 Robotic Pool Cleaner

4.6

    About this business

    Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more

    4.6777 reviews
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    Rachel L.'s profile image
    Rachel L. 
    on Birdeye

    3 years ago

    I can only give this vacuum three stars. While it cleans beautifully, it also leaves lots of space untouched. This product is easy to use, and is durable for multiple uses. 

    Business response:

    Hi Rachel, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. We hope thi... read more

    Tom S.'s profile image
    Tom S. 
    on Birdeye

    3 years ago

    A great machine. Only thing I see that could be better balance the cart with box and no cleaner . Wants to fall over 

    Business response:

    Hi Tom, Thanks for rating the Polaris P825 Robotic Pool Cleaner! When you remove the cleaner from the water, use the handle to lift the cleaner from the water and hold it vertically over the pool surface to completely drain the water from the unit before removing. Excess water could cause an imbalance in the storage cart. We're happy to hear you're satisfied with your new Polaris P825 and appreciate your valuable feedback! Have a great pool season! Your Polaris Team 

    Steve S.'s profile image
    Steve S. 
    on Birdeye

    3 years ago

    It is very easy to use.Sometimes there’s a problem with the machine not cleaning the walls. Your cleaning of the basket is very simple and easy to do.It is a pleasure to use.When can I expect our rebate? 

    Business response:

    Hi Steve, Thanks for your Polaris P825 Robotic Pool Cleaner review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@zodiac.com or call (800) 822-7933. A couple of tips to improve wall climbing: ensure the cleaner is on the Floor/Wall setting a... read more

    Salvador Carmona, J.'s profile image
    Salvador Carmona, J. 
    on Birdeye

    3 years ago

    I believe this was a great choice. So far it is cleaning well. I just hope this one last more than two years. 

    Business response:

    Dear Salvador, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Wishing you many more reliable years of service from your Polaris cleaner. All the Best, Your Polaris Team 

    Richard B.'s profile image
    Richard B. 
    on Birdeye

    3 years ago

    I had it for a about a month my only problem is the cord needs a swivel cord 

    Business response:

    Hi Richard, Thanks for choosing Polaris! We can help with the cord issue; here's a video with tips to prevent the cord from tangling up: https://www.youtube.com/watch?v=Emr77LdB8ME&list=PL3Fq80t74vvkxHT684MB3odGNMSAQ8F8y&index=6&t=0s Enjoy your pool time! Your Polaris Team 

    Steven H.'s profile image
    Steven H. 
    on Birdeye

    3 years ago

    Great product. This little robot does all the work for me and has revitalized our pool experience. Our pool is debris free which draws more guests into swimming when we entertain. They stay in the pool longer and say wonderful things about the pool now. Our property around the pool is very 'organic', surrounded by trees and wildlife. Sediment just naturally accumulated rapidly. The polaris makes it crystal in just an hour. Well worth the money. 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Steven! Your trust and satisfaction are our top priorities. We're glad we could do our part for your pool parties! Swim on, Your Polaris Team 

    John D.'s profile image
    John D. 
    on Birdeye

    3 years ago

    I only had the Polaris for a few weeks but it has been Great. I had other brands before wish I would have gotten a Polaris from the start. Someone recommended a Polaris before but I didn’t listen wish I did. 

    Business response:

    Hi John, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team 

    Eric R.'s profile image
    Eric R. 
    on Birdeye

    3 years ago

    Great sales support at Leslie Pool in Ballwin, MO. Product works better than previous robot cleaner. Really like it. Hope it lasts. 

    Business response:

    Hi Eric, Thank you so much for your review! We really appreciate your taking the time to share your story with us. Enjoy your clean pool! Your Polaris Team 

    Robert K.'s profile image
    Robert K. 
    on Birdeye

    3 years ago

    Does a great job. I Wish I bought this years ago. 

    Business response:

    Thanks for sharing your story, Robert! Enjoy your extra swim time. Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 777 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is open now. It will close at 6:00 p.m.  

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