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Polaris P825 Robotic Pool Cleaner
About this business
Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more
We bought the Polaris pool cleaner after having another cleaner for several years. We named her Polly. She does an amazing job and is so easy to clean. We have a vinyl liner pool and she glides over the bottom and climbs the walls picking up debris and dirt without effort. She is a wonderful addition to our family.
Business response:
Hi Judy, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. We're glad that your family is enjoying Polly's help. All the best, Your Polaris Team
Love it! Makes my life so much easier. Its quiet, cleans both the bottom and sides of my pool. Its easy to set up, clean and put away. I highly recommend this item!
Business response:
Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Stacie! Your trust and satisfaction are our top priorities. Swim on, Your Polaris Team
Great pool cleaner! I have trees and this little gem keeps it clean daily! Drop in, push start and walk away. Come back 2-3 hours later and the pool is spotless!
Business response:
Thanks, Christian! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
This is our first pool cleaner. We have an in ground cement pool. Overall, I think it does a great job. My only complaint, but research led me to believe this problem is common, is that it stays in the deep end most of the time.
Business response:
Thank you so much for your kind words, Kimberly! We really appreciate your taking the time to share your experience with us. We'd like to help get your cleaner covering your entire pool. For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool. If we can help further, just reply to this email. Happy swimming! Your Polaris Team
I love its cleaning ability. The 2 things I now know is the easy lift on the 9450 sport and the fact that it never got "stuck" on my pool drain was a good thing. But the ckeaning of the p825 is wonderful!
Business response:
Dear Denise, Thank you for your feedback about the Polaris P825 Robotic Pool Cleaner! Your main drain may be compatible with the Unibridge cover we manufacture. For more information about the Unibridge, visit https://www.zodiacpoolsystems.com/en/products/pool-accessories/unibridge. If you'd like to receive assistance from us or to provide us with additional feedback just reply to this email. Enjoy your clean pool! Your Polaris Team
Pool looks fantastic overall. We only have to run it 1-2 times per week whereas our old unit was daily. (We have a cover on the pool). We’re a little disappointed it doesn’t climb to our bench seats or stairs since we were told it would. The rolling unit is heavy and a bit clunky to maneuver at first, but we’re getting more used to it.
Business response:
Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Michelle! Your trust and satisfaction are our top priorities. We'd like to help get your cleaner climbing the steps and seats. If it is also having trouble climbing walls, here are some tips to try: 1. Clean the filter canister, see Cleaning the Filter Canister in the Owner's Manual. 2. Adjust Surface Control System™ setting, see the Wall Cleaning section in the Owner's Manual. 3. Do a shock chlorination treatment to reduce the pH levels in the pool. DO NOT leave the... read more
Good product never received rebate.
Business response:
Hi Jonnathan, Thanks for your Polaris P825 Robotic Pool Cleaner review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@zodiac.com or call (800) 822-7933. Enjoy your swim time! Your Polaris Team
The Polaris p825 does well with the exception it does not get the smaller particles on the bottom of the pool. It does stir up that dirt but does not suck it into the filter.
Business response:
Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Kristina! Your trust and satisfaction are our top priorities. The issue with the finer debris may be that it's sucked up but doesn't stay trapped inside the General Purpose Filter that came with your cleaner. Try the Polaris Fine Debris Filter (part number R0632700) to see if that keeps everything contained. Please let us know if we can help further. Swim on, Your Polaris Team
Very user-friendly. Our pool has never looked better.
Business response:
Hi Craig, Thank you so much for your kind words. We really appreciate your taking the time to share your experience with us. Enjoy your clean pool! Your Polaris Team
Frequently asked questions about Polaris P825 Robotic Pool Cleaner
How is Polaris P825 Robotic Pool Cleaner rated?
Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 797 reviews.
When is Polaris P825 Robotic Pool Cleaner open?
Polaris P825 Robotic Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.