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Polaris P825 Robotic Pool Cleaner - Carlsbad, CA

4.6

    About this business

    Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more

    4.6777 reviews
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    Xiaolu W.'s profile image
    Xiaolu W. 
    on Birdeye

    3 years ago

    Love this pool cleaner! 

    Business response:

    Thanks for sharing your story, Xiaolu! Wishing you the perfect swim. Your Polaris Team 

    Nissa Z.'s profile image
    Nissa Z. 
    on Birdeye

    3 years ago

    Does a great job cleaning and recirculating the water 

    Business response:

    Thank you so much for your kind words, Nissa. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team 

    Greg G.'s profile image
    Greg G. 
    on Birdeye

    3 years ago

    Like the way the device works but within 3 uses several of the tabs securing the sweep to the rollers came undone. It took a few minutes to figure out what the problem actually was and how to fix it. The problem has not recurred. 

    Business response:

    Hi Greg, Thanks for your feedback on your Polaris P825! Our apologies for the issue with the tracks; we're glad to hear you resolved that easily. Product quality and customer satisfaction are top priorities to us; please let us know if you experience any issues or have any questions with your new cleaner. Enjoy your swim time! Your Polaris Team 

    Devin L.'s profile image
    Devin L. 
    on Birdeye

    3 years ago

    Great vacuum. It gets stuck on bottom filter sometimes but other than that it does a good job. 

    Business response:

    Hi Devin, Thank you for your feedback about the Polaris P825! Your main drain may be compatible with the Unibridge cover we manufacture. For more information about the Unibridge, visit https://www.polarispool.com/en/products/accessories/unibridge. If you'd like to receive assistance from us just reply to this email. Happy swimming! Your Polaris Team 

    Ray E.'s profile image
    Ray E. 
    on Birdeye

    3 years ago

    Awesome Machine cleans well 

    Business response:

    Hi Ray, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team 

    Lee C.'s profile image
    Lee C. 
    on Birdeye

    3 years ago

    I won't say that this cleaner is a waste of money. But I'm not very happy with the job it does. In a 90 minute cycle it only comes to shallow end of pool for less than 3 minutes. Seems to do a very good job on deep end. Track has fallen off 3 times,but its easy to put on. Probably should have done more research before purchasing instead of listening to sales person at Leslie's 

    Business response:

    Hi Lee, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. As for the tra... read more

    Danny B.'s profile image
    Danny B. 
    on Birdeye

    3 years ago

    It needs better AI to navigate the entire pool 

    Business response:

    Hi Danny, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. We hope this... read more

    Kristy S.'s profile image
    Kristy S. 
    on Birdeye

    3 years ago

    Love this machine more than our old Dolphin cleaner. Sooooooo much better and waaaay Easy to clean!!!! 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Kristy! Your trust and satisfaction are our top priorities. Swim on, Your Polaris Team 

    Bradley H.'s profile image
    Bradley H. 
    on Birdeye

    3 years ago

    My 18 year old Dolphin Diagnostics finally had a major mechanical failure the handle had broken. Your unit was in stock and on sale at Leslies in Grandville MI. Recommended by an old neighbor whom also replaced his dolphin. My reaction was I should have done this 2 years ago! 

    Business response:

    Thanks, Bradley! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 777 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m. 

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